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Cant add .avi files to MyDVD

#1 User is offline   Colt_Kirby 

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Posted 14 August 2007 - 04:16 PM

I cant add any of my .avi files to MyDVD it just doesnt recognize any of them . I have Roxio Creator 9.05 XE . Contacting or getting a response from Roxio is almost pointless i opened a tictet/emailed them a week ago and still have heard nothing . If anyone can help it would be greatly appreciated .
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#2 User is offline   Beerman 

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Posted 14 August 2007 - 04:33 PM

QUOTE (Colt_Kirby @ Aug 14 2007, 07:16 PM) <{POST_SNAPBACK}>
I cant add any of my .avi files to MyDVD it just doesnt recognize any of them . I have Roxio Creator 9.05 XE . Contacting or getting a response from Roxio is almost pointless i opened a tictet/emailed them a week ago and still have heard nothing . If anyone can help it would be greatly appreciated .

It seems you have an OEM version of EMC and you really should contact the computer who gave you the software but, have you checked to see if you have the proper codecs to play this avi file? And, exactly what type of avi file do you have?
Paul
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#3 User is offline   Colt_Kirby 

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Posted 14 August 2007 - 04:56 PM

QUOTE (Beerman @ Aug 14 2007, 04:33 PM) <{POST_SNAPBACK}>
It seems you have an OEM version of EMC and you really should contact the computer who gave you the software but, have you checked to see if you have the proper codecs to play this avi file? And, exactly what type of avi file do you have?


It came with the DVD burner i purchased . Im sure i have the correct codec they all play just fine and it simply doesnt recognize any .avi file i have from home movies to any other .
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#4 User is offline   ggrussell 

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Posted 14 August 2007 - 06:37 PM

Just because you have the correct codec installed doesn't mean the software will use it. Since you have an OEM version of the software, it is most likely a 'cut down' version with many features disabled on purpose. There is no way for us to know what features are available in your OEM version.

The idea behind OEM versions is not to give away a fully functioning product. Those are more like trial versions.

This post has been edited by ggrussell: 14 August 2007 - 06:39 PM

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#5 User is offline   Colt_Kirby 

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Posted 30 August 2007 - 06:03 PM

So what are the suggestions for me to do ?
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#6 User is offline   Beerman 

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Posted 30 August 2007 - 06:19 PM

QUOTE (Colt_Kirby @ Aug 30 2007, 09:03 PM) <{POST_SNAPBACK}>
So what are the suggestions for me to do ?

I think you should look into the possibility of getting the 'full' version which offers more than the watered down OEM versions. EMC9 will likely be on sale soon since v10 is coming out on September 5. Maybe you can get a good deal on either of those versions.
Paul
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#7 User is offline   jeanrosenfeld 

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Posted 31 August 2007 - 10:04 AM

See this thread, which offers a suggestion in post 8, if you don't have the Roxio DivX files discussed earlier in the thread

http://forums.support.roxio.com/index.php?showtopic=26775

This post has been edited by jeanrosenfeld: 31 August 2007 - 10:06 AM

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