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Cannot UPDATE from CD version using Download 8.05 update 8.05 update doesn't install when Version 8 is installed from CD

#1 User is offline   CameraGuy 

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Posted 15 August 2007 - 02:31 PM

I have tried multiple times downloading the 8.05 update to make corruption of the update is a non issue.

The error message says that Version 8 is not installed or unrecognized. I can assure you it is.

Does anyone know what the issue is or where there's documentation on the problem?

Thanks! sad.gif sad.gif sad.gif
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#2 User is offline   Larry 

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Posted 15 August 2007 - 02:44 PM

QUOTE (CameraGuy @ Aug 15 2007, 05:31 PM) <{POST_SNAPBACK}>
I have tried multiple times downloading the 8.05 update to make corruption of the update is a non issue.

The error message says that Version 8 is not installed or unrecognized. I can assure you it is.

Does anyone know what the issue is or where there's documentation on the problem?

Thanks! sad.gif sad.gif sad.gif
First, which version 8 product do you have? One of the EMC 8 suites, MyDVD 8, or Videowave 8?

If you open Videowave or MyDVD, then go to Help -> About, what Build number does it show?
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
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#3 User is offline   RollingT 

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Posted 23 September 2007 - 09:38 AM

Boy I want in on this one. I installed Easy Media Creator 8 Suite from CD. The information about the program says it is:

Version 3.0.0
Build 3.0.91a

PX engine
Build 2.7.261,67

Roxio RecordNow Audio
Version 3.0.0
Build 300B78B, R85

I also can not get an update to run with the message saying basically there's not a program to update.

What the heck is going on? sad.gif
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#4 User is offline   myguggi 

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Posted 23 September 2007 - 10:09 AM

QUOTE (RollingT @ Sep 23 2007, 01:38 PM) <{POST_SNAPBACK}>
Boy I want in on this one. I installed Easy Media Creator 8 Suite from CD. The information about the program says it is:

Version 3.0.0
Build 3.0.91a

PX engine
Build 2.7.261,67

Roxio RecordNow Audio
Version 3.0.0
Build 300B78B, R85

I also can not get an update to run with the message saying basically there's not a program to update.

What the heck is going on? sad.gif


Read Larry's post on how to get the version numbers! You may already have the latest version. The numbers you posted are not Roxio version numbers

Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
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#5 User is offline   RollingT 

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Posted 23 September 2007 - 11:19 AM

QUOTE (myguggi @ Sep 23 2007, 10:09 AM) <{POST_SNAPBACK}>
Read Larry's post on how to get the version numbers! You may already have the latest version. The numbers you posted are not Roxio version numbers


I believe I did what Larry said. Click on help and open about... and this is what comes up.

Module Name: Roxio Creator 8 Suite Home
Version: 3.0.0
Build: 3.0.91a
Copyright: Sonic Solutions 2005

Module Name: PX Engine
Build: 2.7.26a, 67
Copyright: Sonic Solutions 2005

Module Name: Roxio RecordNow Audio
Version: 3.0.0
Build: 300B78B, R8S
Copyright: Sonic Solutions 2005

I am able to use this program to copy CDs and record audio tapes to CDs but have problems with printing labels and the update process. I have uninstalled the software and reinstalled it again from the the CD. So how can these numbers not be correct? If not, what do I do? Many thanks for your help.
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#6 User is offline   myguggi 

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Posted 23 September 2007 - 11:25 AM

QUOTE (RollingT @ Sep 23 2007, 03:19 PM) <{POST_SNAPBACK}>
I believe I did what Larry said. Click on help and open about... and this is what comes up.

Module Name: Roxio Creator 8 Suite Home
Version: 3.0.0
Build: 3.0.91a
Copyright: Sonic Solutions 2005

Module Name: PX Engine
Build: 2.7.26a, 67
Copyright: Sonic Solutions 2005

Module Name: Roxio RecordNow Audio
Version: 3.0.0
Build: 300B78B, R8S
Copyright: Sonic Solutions 2005

I am able to use this program to copy CDs and record audio tapes to CDs but have problems with printing labels and the update process. I have uninstalled the software and reinstalled it again from the the CD. So how can these numbers not be correct? If not, what do I do? Many thanks for your help.


No you did not do what Larry posted - he said to open Videowave or myDVD not use the Rocio Home page. The Roxio version number should be 8.?? something

Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
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