am receiving an "unspecified error" at different points during any DVD burn...I've used the same brand DVD successfully, but for no apparent reason, now it hangs - in disc copier, data, etc..looking through the solutions I see "update your firmware" over and over...have tried the Windows search in Device Manager, which said "can't find anything better", but am hesitant to insert the installation CD, as it has other things bundled that I had a difficult time removing (CyberLink for one)
haven't been able to locate any updates online...anyone know where I should be looking?
and that other number, which seems to be of some use, though I don't know quite what it is: USBSTOR\CDROM&VEN_DVDRW&PROD_USB_16X&REV_A089\00091101600000002958&0
am receiving an "unspecified error" at different points during any DVD burn...I've used the same brand DVD successfully, but for no apparent reason, now it hangs - in disc copier, data, etc..looking through the solutions I see "update your firmware" over and over...have tried the Windows search in Device Manager, which said "can't find anything better", but am hesitant to insert the installation CD, as it has other things bundled that I had a difficult time removing (CyberLink for one)
haven't been able to locate any updates online...anyone know where I should be looking?
and that other number, which seems to be of some use, though I don't know quite what it is: USBSTOR\CDROM&VEN_DVDRW&PROD_USB_16X&REV_A089\00091101600000002958&0
Click on the Roxio icon on your desktop, then click on Applications, and look for DVDInfopro, on the right side of the screen. Click on that, and in the dropdown box down below, make sure your burner is selected.
On the right side of the page, you will see your Firmware Revision number or letters. Write that down, go to the manufacturer's website, and see if there is an updated firmware for it.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
It appears to be an I/O Magic DVD burner. Did it come in the computer or one that you purchased?
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Do you remember what brand you bought? Go to the manufacturer's website for firmware updates.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Click on the Roxio icon on your desktop, then click on Applications, and look for DVDInfopro, on the right side of the screen. Click on that, and in the dropdown box down below, make sure your burner is selected.
On the right side of the page, you will see your Firmware Revision number or letters. Write that down, go to the manufacturer's website, and see if there is an updated firmware for it.
thanks...found the number, but there doesn't seem to be anything on the site ( http://www.iomagic.com/ ) that looks like an update ...drat...just tried another dvd and it hung again,too
Is this a USB external drive? Make sure your port is USB 2. If it is plugged into a USB 1, that could cause a bad burn.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Since teh controller is USB 2, I would say that all the ports would be. How old is the drive? I have seen drives go bad, but no very often.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Since teh controller is USB 2, I would say that all the ports would be. How old is the drive? I have seen drives go bad, but no very often.
about a year old...and it worked fine , just recently, when I had the Nero freeware...honestly - I'm about ready to uninstall the EMC9, which I rec'd as a gift, and should have been a vast improvement over the Nero ... but I really struggled with removing the Nero - y'all provided the much needed assistance and inside info on cleaning the old program and old Sonic out of the system...and I have burned successfully with the Roxio, on the exact same DVDs - this "medium error" has only just started occuring...I'm so frazzled over it - have a harddrive full of stuff that needs to come out, and no way to burn it
I have tried: updating the px engine (px?pc?...it was in another post as a possible solution) looking for a firmware upgrade, but don't see one on the site checking the port as you suggested
Out of ideas here. Maybe someone else will have a fresh perceptive? Any other burning software without having to install Nero again?
Do you have any DVD RWs for testing?
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Out of ideas here. Maybe someone else will have a fresh perceptive? Any other burning software without having to install Nero again?
Do you have any DVD RWs for testing?
first of all - thanks for taking an interest - I do appreciate the help!
no, I have only Rs left, but I was going to purchase some RWs, in the hopes that they'd be re-useable once I got this sorted out (am throwing away the Rs like they were free)...what would that tell me?...the Rs I purchased are Memorex - is there another brand that y'all would recc?...if I try and fail, is there info I should look for that would help you experts solve the problem?
I was wondering, also, if there's a chance that there was 'lingering Nero' in there somewhere...I had to manually edit the registry, but as you can tell, I'm very very new to this, and took out what I thought was associated - old Sonic, Nero and InCD...might I have missed something, and what would it be calling itself?
first of all - thanks for taking an interest - I do appreciate the help!
no, I have only Rs left, but I was going to purchase some RWs, in the hopes that they'd be re-useable once I got this sorted out (am throwing away the Rs like they were free)...what would that tell me?...the Rs I purchased are Memorex - is there another brand that y'all would recc?...if I try and fail, is there info I should look for that would help you experts solve the problem?
I was wondering, also, if there's a chance that there was 'lingering Nero' in there somewhere...I had to manually edit the registry, but as you can tell, I'm very very new to this, and took out what I thought was associated - old Sonic, Nero and InCD...might I have missed something, and what would it be calling itself?
Try some Verbatim discs.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
I was wondering, also, if there's a chance that there was 'lingering Nero' in there somewhere...I had to manually edit the registry, but as you can tell, I'm very very new to this, and took out what I thought was associated - old Sonic, Nero and InCD...might I have missed something, and what would it be calling itself?
System Cleaner Please choose from the following topics:
I agree with GPB the memorex are Ritek and they haven't made a good disc since the G04 days! Try some Verbatim discs.
cd
cd ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ My Computer Specs click show.
Spoiler
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner. 2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives. 3.Click here CD-DVD Speed 4.Click here CD-DVD Speed - A user guide 5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x. 6.Click hereYou can no longer access the CD drive or the DVD drive. 7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here 8.Click here How to uninstall IE 7 and WMP 11. 9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application 10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.). 11.Click here. Complete Uninstall of Creator 2011 & Creator 2012 12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7) 13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP) 14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista 15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP 16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility 17. Click here Finding Your Computer Specs And Roxio Software Version Number.
I agree with GPB the memorex are Ritek and they haven't made a good disc since the G04 days! Try some Verbatim discs.
cd
*head desk repeat*
omg - a new error message
trying to creat Data Disc (just once more, before I go buy the Verbatim discs)
attempting to add data( a folder )...will allowuse of a CD, but when I switch to the DVD, it says "in use by Direct Letter Access" and then "can not add data"
Ah.. DLA. Go to Add/Remove Apps in the Control Panel and remove it. DLA is a packet writing app. There would DEFINITELY be a conflict between that and Drag to Disc.
Edited by ggrussell, 23 August 2007 - 04:48 PM.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Ah.. DLA. Go to Add/Remove Apps in the Control Panel and remove it. DLA is a packet writing app. There would DEFINITELY be a conflict between that and Drag to Disc.
first - thanks again for all the time you've each put into trying to help me solve this...
got happy feet for a minute there , thinking the DLA thing might be the solution, but I don't see it Add/Remove!....it would be listed as DLA or Sonic, no?
today I managed to get a hold of the live chat help for my burner, to see if there was a firmware upgrade...*they* recomended uninstalling the Roxio and reinstalling Nero, but Nero comes packaged with their product, so I wonder how motivated they are to help fix the Roxio...
they did agree with you that the Memorex discs are problematic, btw
DLA might be listed as Sonic and might be spelled out (Direct Letter Access) instead of using DLA. When you removed Nero, DLA should have been removed, but sounds like something is lurking in the registry.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.