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I tried John's manual activation process. When I get to thw Offline Product Activation Window...there is NO product 25 Digit Key in orange to copy. So what do I do now? Help please. Thanks.
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MANUAL ACTIVATION PROCESS
#1
- Apprentice
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- Group: Members
- Posts: 140
- Joined: 25-September 06
Posted 17 August 2007 - 02:50 PM
Joe D
Windows Vista Home Premium
1.80 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
570.07 Gigabytes Usable Hard Drive Capacity
327.09 Gigabytes Hard Drive Free Space
Bus Clock: 800 megahertz
2046 Megabytes Installed Memory
256MB ATI Radeon X1300PRO [Display adapter]
256MB ATI Radeon X1300PRO Secondary [Display adapter]
Windows Vista Home Premium
1.80 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
570.07 Gigabytes Usable Hard Drive Capacity
327.09 Gigabytes Hard Drive Free Space
Bus Clock: 800 megahertz
2046 Megabytes Installed Memory
256MB ATI Radeon X1300PRO [Display adapter]
256MB ATI Radeon X1300PRO Secondary [Display adapter]
#2
- Digital Guru
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- Group: Digital Guru
- Posts: 13,044
- Joined: 04-January 06
- Gender:Male
- Location:Lucknow, Ontario, Canada
Posted 17 August 2007 - 03:10 PM
QUOTE (joe doc @ Aug 17 2007, 06:50 PM) <{POST_SNAPBACK}>
I tried John's manual activation process. When I get to thw Offline Product Activation Window...there is NO product 25 Digit Key in orange to copy. So what do I do now? Help please. Thanks.
You don't enter the CD - Key you used to install the software, you use the 25 digit key the offline activation window should display.
If you did not receive the Activation code, then contact Roxio.
This post has been edited by ogdens: 17 August 2007 - 03:15 PM
#3
- Apprentice
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- Group: Members
- Posts: 174
- Joined: 29-November 06
Posted 17 August 2007 - 04:06 PM
QUOTE (joe doc @ Aug 17 2007, 06:50 PM) <{POST_SNAPBACK}>
I tried John's manual activation process. When I get to thw Offline Product Activation Window...there is NO product 25 Digit Key in orange to copy. So what do I do now? Help please. Thanks.
Give Roxio a call and see what assistance they may provide. A few forum members have gotten lucky. It is also reported that some anti-virus software stops the pop-up window from showing correctly. You could try disconnecting your computer from the internet, disabling your anti-virus, and then attempt the manual activation process again.
Post back and let us know if either step helped.
Easy Media Creator...so much for truth in advertising.
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