I have been trying to install ver9 for a whole week and finnaly got it to install. Yea, went through Roxio tech support, clean the system a million times and all that stuff. Seems the sw is very buggy or just tempermental. I even had a dowloadable version pushed to me to see if I had a benn disk. My copy or CD verions 9.1. not sure of the build, would not install but only on the typical selection. All other selection would boom out with an 064c erro. I know clean system. Sorry, that didn't work, Still would only load with Typical.
On the download version it took 7 times to finally get it to load...it only loaded via the custom selection selecting everything but Divx. DOn't need it now.
Now gets the confusing part. The Welcome page tells me it needs an update for BUMP. It dones;nt tell me if I need to do it or not and why. So, I dl the update. I watched as it gets to extracting the BUMP.msi file. Then the Windows Installer comes up looking for a Source of '1' and clicking on the browse button tells me it is looking for the BUMP.msi file. Huh! Windows installer does not fine that fiel anyplace. I looked on the CD, on the DL install and or the system. Nothing...nowhere to be found.
The install for the update booms out. WI stays. I terminate it using task manager. It goes away. But, whenever I execute the Welcome screen it wants me to do the update for backupmpc again.
I am running WinHome Xp. All updates applied. System running great no problems. Tried no user, clean registry. Multiple selected loads from install menu. And all of the other stuff.
My questions are as follows:
How do I know I need the update?
Do I have backupmypc...I can not find it it the application list. The closest thing is under Backup, Easy Archive. That s not the same thing or is it?
How do I know what pllications form the selected INstall are missing?
Oh, by the way, I read something in a forum, that BUMP is for Vista. Tech support told me I should have it. This particular problem whith not having BUMP and not able to do the update for backupmy pc, which I don't have, has been escalated to tier 2. Said they wouldn't get back to me for a week. Just wanted to see if anyone had any insight in this. Thanks....John.
Edited by jogofnog, 21 August 2007 - 11:40 AM.