28 replies to this topic

[Shubes]

What happens if you make a Data DVD, does that burn and close okay?  Just trying to establish a baseline for your DVD writer.

I'm having the same problem with EMC 7 (build 7.1.189). It happens when I try to burn a non-encrypted DVD file from my hard drive onto either DVD+ or DVD- media, and it makes no difference whether it's a premium disc (Maxell) or a generic disc from Fry's electronics.

Get to the closing seconds, EMC says the disc wrote successfully, but then behind all the windows is that nagging little devil: "There was a problem creating a file."

I have also run into the same problem while trying to write standard data discs, except the data disc will get about 75% of the way through the process before deciding to shut down.

I am using EMC 7 on a Toshiba Satellite laptop with WinXP-SP2 installed. It came with a Pioneer DVR-K17 DVD writer, but I can't find any information on that particular drive, much less firmware for it. Have checked Toshiba's site as well as Pioneer, driverguide.com, etc. No luck.

Hoping someone will come up with a solution for this problem, as I am really getting weary of burning coasters.

Thanks.

[myguggi]

I'm having the same problem with EMC 7 (build 7.1.189). It happens when I try to burn a non-encrypted DVD file from my hard drive onto either DVD+ or DVD- media, and it makes no difference whether it's a premium disc (Maxell) or a generic disc from Fry's electronics.

Get to the closing seconds, EMC says the disc wrote successfully, but then behind all the windows is that nagging little devil: "There was a problem creating a file."

I have also run into the same problem while trying to write standard data discs, except the data disc will get about 75% of the way through the process before deciding to shut down.

I am using EMC 7 on a Toshiba Satellite laptop with WinXP-SP2 installed. It came with a Pioneer DVR-K17 DVD writer, but I can't find any information on that particular drive, much less firmware for it. Have checked Toshiba's site as well as Pioneer, driverguide.com, etc. No luck.

Hoping someone will come up with a solution for this problem, as I am really getting weary of burning coasters.

Thanks.

I don't consider Maxel a "premium" disc, they are no better then your "generic" discs from Frys.

I sometimes get the same error (bolded text above) when I use a generic disc from Staples or such . When I switch to a higher quality disc (Verbatim or Sony) the same project burns without problems right after the previous failure. I also make it a point to never burn at a higher speed then half the maximum.

[Shubes]

I don't consider Maxel a "premium" disc, they are no better then your "generic" discs from Frys.

I sometimes get the same error (bolded text above) when I use a generic disc from Staples or such . When I switch to a higher quality disc (Verbatim or Sony) the same project burns without problems right after the previous failure. I also make it a point to never burn at a higher speed then half the maximum.

Thanks for the input. I actually went looking for Verbatim but couldn't find any, and wasn't sure Sony would be considered any better quality than Maxell, so I purchased some Fujufilm discs this afternoon; hope they're "top of the line" as the sales guy put it. I wouldn't have considered them as such, but then...I thought Maxell was, so what do I know?  

Anyhoo, I do appreciate the tip. Will post back later with results.

Thanks again.  

PS: This is my first laptop ever; is it true that the writers on these things are more "finicky" about writing than the standard writers on desktop PCs?

[gi7omy]

The only problem I've come across in laptops is that, in some cases, the graphics just aren't up to the job of encoding video. That and the standard 512 MB (but that's easily fixed - the graphics aren't)

Generally the optical drives are just slimline versions of the same one that you get in a desktop machine

[Shubes]

Thanks for the input. I actually went looking for Verbatim but couldn't find any, and wasn't sure Sony would be considered any better quality than Maxell, so I purchased some Fujufilm discs this afternoon; hope they're "top of the line" as the sales guy put it. I wouldn't have considered them as such, but then...I thought Maxell was, so what do I know?  

Anyhoo, I do appreciate the tip. Will post back later with results.

Later.

Results = Same thing.  

I will try with Sony DVDs (since that seems to be considered top-notch, and no one has confirmed or denied whether Fujufilm discs are any good) tomorrow. Maybe.

This laptop came with Windows Vista installed, but I wiped the drive and rolled back to XP-Pro/SP2. I can't find a firmware update; can't even find this particular drive listed on the Pioneer site! (Pioneer DVR-K17) and have had absolutely NO LUCK finding a driver update for it yet. I wish I could rule that out (firmware) before I throw away money on more discs, but until...

My only other option at this time is to do a System Restore to Windows Vista and see if that solves the problem. If not, then I guess I'm up the creek without a laptop until Toshiba fixes this one.  

Will keep you posted, if for no other reason, so anyone else that comes across this problem may have somewhere to look for a solution.

Thanks to all for the feedback thus far. Please keep the tips and suggestions coming. I'm scratching my head over this one....

[cdanteek]

I never ran 7.1. Can you make a iso image file in it, for your file? If so download the free Imgburn software Current version: 2.3.2.0 Released: 12th April 2007 http://imgburn.com/.

If it burns the disc ok, it's a software problem.

cd

[Shubes]

Okay, well, it's 6:00 AM and I'm sitting here going through all the coasters that I've burned so far, just to see if I can find any usable data on any of them.

My next question is probably a rookie question, but here goes:

In looking at the Disc Info, I notice that all of these trashed discs are either multi-session, or have multiple tracks (one of the discs had 16 tracks, most have 2 or 3). Why/How is this happenening, if I am specifically telling it to use "Track-At-Once" and that it is not a multi-session disc? Does this (hopefully) reveal to you gurus and wizards something that I may be doing wrong, or possibly some configuration setting that I need to change?

I will try with Sony DVDs today; if that does not work, I will do a "Restory to factory settings" using the Toshiba Disc, and see if this burner works under Vista (after creating a Norton Ghost disc image first, of course!)

Thanks again for any help you can offer.

PS: I burned a CD yesterday with nary a hitch. The problem seems to be only with DVDs.

[Larry]

I'm having the same problem with EMC 7 (build 7.1.189). It happens when I try to burn a non-encrypted DVD file from my hard drive onto either DVD+ or DVD- media, and it makes no difference whether it's a premium disc (Maxell) or a generic disc from Fry's electronics.

Get to the closing seconds, EMC says the disc wrote successfully, but then behind all the windows is that nagging little devil: "There was a problem creating a file."

I have also run into the same problem while trying to write standard data discs, except the data disc will get about 75% of the way through the process before deciding to shut down.

I am using EMC 7 on a Toshiba Satellite laptop with WinXP-SP2 installed. It came with a Pioneer DVR-K17 DVD writer, but I can't find any information on that particular drive, much less firmware for it. Have checked Toshiba's site as well as Pioneer, driverguide.com, etc. No luck.

Hoping someone will come up with a solution for this problem, as I am really getting weary of burning coasters.

Thanks.

  

Okay, well, it's 6:00 AM and I'm sitting here going through all the coasters that I've burned so far, just to see if I can find any usable data on any of them.

My next question is probably a rookie question, but here goes:

In looking at the Disc Info, I notice that all of these trashed discs are either multi-session, or have multiple tracks (one of the discs had 16 tracks, most have 2 or 3). Why/How is this happenening, if I am specifically telling it to use "Track-At-Once" and that it is not a multi-session disc? Does this (hopefully) reveal to you gurus and wizards something that I may be doing wrong, or possibly some configuration setting that I need to change?

I will try with Sony DVDs today; if that does not work, I will do a "Restory to factory settings" using the Toshiba Disc, and see if this burner works under Vista (after creating a Norton Ghost disc image first, of course!)

Thanks again for any help you can offer.

PS: I burned a CD yesterday with nary a hitch. The problem seems to be only with DVDs.

The description of what is showing on the discs almost sounds like you are burning some sort of data discs.

In your first post, you say you have a "DVD file" on your hard drive. Is that an image file of a DVD? Something like <filename>.iso ?

What program in the suite are you trying to use to burn this "DVD File" to the discs?

[Shubes]

The description of what is showing on the discs almost sounds like you are burning some sort of data discs.

In your first post, you say you have a "DVD file" on your hard drive. Is that an image file of a DVD? Something like <filename>.iso ?

What program in the suite are you trying to use to burn this "DVD File" to the discs?

My bad...

In the first post, I should have said I have a non-encrypted video file on my hard drive, not "DVD file". Sorry about that. (Basically it's just a ripped DVD that I'm trying to create a backup of.)

Regarding the second post, I should have mentioned that the pile of "trashed discs" include attempts at both burning video files onto DVD as well as just trying to burn a simple data disc (backing up documents and files, etc). I have had limited success (but yes, on occasion) with either mode. However, both types of discs show up as "multi-session" and having multiple "tracks". Usually one track (or session) is quite small, and the other will show anywhere from 2G to the full 4G capacity. Yet, nothing is readable when you attempt to recover any data from them.

Sorry about the mistake, but maybe this will help clarify the problem I'm having.

[cdanteek]

(Basically it's just a ripped DVD that I'm trying to create a backup of.)

Commercial bought DVD movies put out by studios have copy protection. Roxio and Sonic are located in the US and Canada and it is illegal here and not discussed on this board. A search on the net will find forums that do.

You need to explain the steps your using and in what program of the suite, that your having trouble with burning the data disc. The data disc sounds like your doing a multi-session in creator classic.

cd

Edited by cdanteek, 24 August 2007 - 04:57 AM.

[Larry]

My bad...

In the first post, I should have said I have a non-encrypted video file on my hard drive, not "DVD file". Sorry about that. (Basically it's just a ripped DVD that I'm trying to create a backup of.)

Regarding the second post, I should have mentioned that the pile of "trashed discs" include attempts at both burning video files onto DVD as well as just trying to burn a simple data disc (backing up documents and files, etc). I have had limited success (but yes, on occasion) with either mode. However, both types of discs show up as "multi-session" and having multiple "tracks". Usually one track (or session) is quite small, and the other will show anywhere from 2G to the full 4G capacity. Yet, nothing is readable when you attempt to recover any data from them.

Sorry about the mistake, but maybe this will help clarify the problem I'm having.

You still have not told us what type of "video file" you have on your hard drive that you are trying to burn, or which of the many burning apps and the steps you've tried to burn it to a disc with.

If all you are trying to do is make a copy of a non-encrypted dvd disc, then you should just be using the Disc Copier app for that.

If the original dvd disc is a copy protected one, then this topic will need to come to a close as breaking copy protection is a subject that's not allowed to be discussed on this forum.

[Shubes]

Commercial bought DVD movies put out by studios have copy protection. Roxio and Sonic are located in the US and Canada and it is illegal here and not discussed on this board. A search on the net will find forums that do.

You need to explain the steps your using and in what program of the suite, that your having trouble with burning the data disc. The data disc sounds like your doing a multi-session in creator classic.

cd

If I was doing something illegal, a board like this would be the last place I would discuss it.

I may not know the solution to the problem with my DVD burner, but give me some credit for not being stupid enough to come to a Roxio public forum and ask, "How do I burn illegal copies of movies?" Sheesh....

"The data disc sounds like your [sic] doing a multisession in creator classic." If you read the entire thread, you will notice that in one of my posts, I plainly stated, "Why/How is this happenening, if I am specifically telling it to use 'Track-At-Once' and that it is not a multi-session disc?" If I were burning multi-session discs, I would understand the disc details showing it as such.

[cdanteek]

However, both types of discs show up as "multi-session" and having multiple "tracks".

You still have not told us what type of "video file" you have on your hard drive that you are trying to burn, or which of the many burning apps and the steps you've tried to burn it to a disc with.

Track-at-Once
A method of writing data to CD-R or CD-RW media. In Track-at-Once recording, all of the data on a disc is recorded one track at a time. This method allows the user to pause a recording session and to add tracks in different sessions. Discs recorded using Track-at-Once include a Table of Contents.

Optical disc recording modes..Disc-At-Once, Track-At-Once, and Session-At-Once.

http://en.wikipedia.org/wiki/Optical_disc_recording_modes

cd

[Shubes]

Here's what happens when I try to burn a data disc; I'm copying some mp3 files onto a disc for backup purposes.

This was just a moment ago, I snagged a screenshot of the error. This was using a Sony DVD-R disc.



Anyone?

[cdanteek]

Look at the average write speed 0.4x, the selected write speed 8x. Find out what IDE controller the drive is on usually the secondary in device manager. Right click on it and uninstall it, reboot and windows will reinstall it and reset DMA. Use DVDinfo Pro to idenfify a disc for the Available Write Descriptor's like below.

This explains it with pics. Troubleshooting: Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x. http://club.cdfreaks.com/showthread.php?t=101616

--------------------------------------------------------------------------------

cd

DVDINFOPro MCC 004 in Plextor 716A                         Media Information                            
Region information                                    N/A not a DVD-VIDEO
Media code/Manufacturer ID                                    MCC     004
Media Product Revision Number                                         00h
Format Capacity                                                Blank Disc
Free Blocks                                                     405405696
Free Capacity                                              4.38GB(4.70GB)
Book Type                                                           DVD+R
Media Type                                                          DVD+R
Manufacturer Rated Speed                                   16.0x 22160KBp
Available Write Descriptor                           CLV 16.0x  22160KBps
Available Write Descriptor                           CLV 12.0x  16620KBps
Available Write Descriptor                           CLV  8.0x  11080KBps
Available Write Descriptor                           CLV  6.0x   8310KBps
Available Write Descriptor                           CLV  4.0x   5540KBps
Data area starting sector                                          30000h
Linear Density                                                0.267um/bit
Track Density                                                0.74um/track
Number of Layers                                                        1
                                                                        
                           Complete Media Code                          
00000000 01 02 00 00 A1 0F 02 00 00 03 00 00 00 26 05 3F .............&.?
00000010 00 00 00 00 00 00 07 4D 43 43 00 00 00 00 00 30 .......MCC.....0
00000020 30 34 00 38 23 54 37 12 02 54 6C 02 92 5F 15 15 04.8#T7..Tl.._..
00000030 0B 0B 08 08 01 19 1B 0C 0C 0C 0D 01 00 00 00 00 ................

Edited by cdanteek, 24 August 2007 - 08:14 AM.

[Shubes]

Well, I thought we had solved it.

I followed the steps to uninstall/reinstall the Secondary IDE controller, thus allowing Windows to re-enable DMA for the DVD writer. It worked like a charm, or so I thought. I burned 5 discs right in a row without a hitch, including a data backup disc as well as burning video files onto a disc.

This morning, however, while burning my second disc, it happened again:

Disc gets 100%, says "Writing completed successfully" and spits the disc out, except lurking behind the screen was this little devil...again:



Thought to myself, "Well, one out of seven ain't bad..." So I popped another disc in, and the same thing happened. It gets all the way to the finish line, then stumbles, even though, from all appearances, the disc wrote successfully.

I've Googled the error message but can't seem to find a whole lot on it, so I'm hoping someone can help me here again. Is it possible that the DMA is resetting itself, or being corrupted somehow? Or is this a totally different monster?

Thanks again for the help; it seems to at least be moving me in the right direction. Here's hoping I can finally get this resolved..

[lynn98109]

Are you defragging the Hard Drive between discs?

Lynn

[cdanteek]

It worked like a charm, or so I thought. I burned 5 discs right in a row without a hitch, including a data backup disc as well as burning video files onto a disc.

This morning, however, while burning my second disc, it happened again:

Check your DMA settings on the  secondary IDE controller, your probably back in PIO mode. You have a problem, the disc's are junk or your pc can't feed data at the speed your burning at! Slow down the burn speed and enable DMA again.

cd

[Shubes]

Are you defragging the Hard Drive between discs?

Lynn

You've gotta be kidding me, right?  

Defrag a 250G hard drive between each disc that I burn?! If that's the case, then I might as well throw this thing in the garbage and go back to my trusty old desktop system that burned discs without the slightest hiccup...

[Shubes]

Okay, I went back and looked (yet again) at the properties, and this is what it's telling me...



Is there something I should change in these settings? It looks like they are configured properly, but I noticed on another thread that someone else seemed to have some problems with their DMA settings "staying put".

Also, this error has occured with Fujifilm DVD-R, Sony DVD-R, Memorex DVD+R, Memorex DVD-R, as well as the generic GQ (Fry's brand) DVD+R.

I apologize for the screenshots, but I know of no better way to show what's going on....