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Can't Install Pgm Because Of Bug


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#1 moviebum

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Posted 24 February 2006 - 10:35 AM

I'm trying to instal AVG, but its installer won't allow it because of a bug it has found in Roxio Easy CD & DVD Creator and I have to upgrade to a newer version.  I haven't registered this product yet (VideoWave) because I haven't used it, but I would now like to.  When I go to the registration page, I'm asked for a TID, but the disc that came with the computer (DELL) doesn't have a TID and your example of the TID on your website is so small I can't read it.  I do have the barcode on the original backup disc supplied withthe bundle.
I tried to enter the number but it won't accept it.What do I do?

#2 ggrussell

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Posted 24 February 2006 - 10:56 AM

View Postmoviebum, on Feb 24 2006, 01:35 PM, said:

Roxio Easy CD & DVD Creator

That was the name of the suite two versions ago.  If you have version 5 or 6, please post in those forums.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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#3 ogdens

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Posted 24 February 2006 - 11:23 AM

Do a Google on "roxio avg".

#4 moviebum

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Posted 24 February 2006 - 04:07 PM

View Postogdens, on Feb 24 2006, 11:23 AM, said:

Do a Google on "roxio avg".


Thanks for your help.  It now works.

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