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But I have a license for Toast 8 You need additional software. WHA?

#1 User is offline   wplate 

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Posted 23 August 2007 - 08:16 PM

I'm trying to transfer two shows off my Tivos with Tivo Transfer, when I click the play button in Tivo Transfer I'm told:

You need additional software.

To watch your programs you need a licensed copy of Toast® 8 Titanium.



Fine, I do have that license. See it in my email? Where do I enter the code?



Maybe I'm being punished for not using the software in four months, but I did pay for it. Any ideas?
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#2 User is offline   tsantee 

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Posted 23 August 2007 - 09:56 PM

Did you follow the steps described Here?
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#3 User is offline   wplate 

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Posted 06 October 2007 - 08:47 AM

QUOTE (tsantee @ Aug 23 2007, 10:56 PM) <{POST_SNAPBACK}>
Did you follow the steps described Here?



I'm having the same problem, and yes I'm following Roxio's steps.
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#4 User is offline   jcandali 

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Posted 01 November 2007 - 07:55 PM

I was getting the exact same message. I fixed it by opening Toast, clicking on the Help menu and going through the "Toast Setup Assistant" again.
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#5 User is offline   mauigir1 

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Post icon  Posted 04 November 2007 - 09:46 PM

QUOTE (jcandali @ Nov 1 2007, 07:55 PM) <{POST_SNAPBACK}>
I was getting the exact same message. I fixed it by opening Toast, clicking on the Help menu and going through the "Toast Setup Assistant" again.


Thank you, thank you, thank you. I had just upgraded to Leopard and thought it was the problem.

Terrie biggrin.gif
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