Jump to content

Roxio Community

how to add a new burner to R 9


  • Please log in to reply
3 replies to this topic

#1 joewo01

joewo01

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 25 August 2007 - 12:06 PM

So i have a laptop with an internat CD DVD burner that has been failing to burn....but it plays back just fine but it does not want to burn.  So i got an external USB burner an HP DVD 1040.  Now my Roxio does not see the new HP burner.  I also installed the Nero program that came with the burner and it sees the new HP burner and i have burned some discs with Nero successfully.  i dont think Roxio sees the internal burner either.  So how do i make Roxio 9 see the new external USB burner?  I tried reinstalling Roxio but that didnt work.

Thanks!

#2 james_hardin

james_hardin

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 10,000 posts
  • Gender:Male

Posted 25 August 2007 - 01:24 PM

Roxio "sees" every burner that your OS is recognizing correctly…

Go into your Device Manager (Win-Pause – Hardware tab), expand the CD/DVDs and see what kind of errors are reported.
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X

#3 joewo01

joewo01

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 25 August 2007 - 03:44 PM

The new burner looks good in Windows device manager with no errors.  The device is enabled and working fine.  i just burned a CD and DVD with Nero successfully.  

In Roxio 9 Device Utility it states there are no devices connected to the system.
DVD info Pro in Roxio gives me a drop down and sees both of the burners on my system and it looks like they are both working fine with plenty of positive check marks in the boxes. However when i go to burn a disc the program does not see either drive.

thanks!
joe





QUOTE (james_hardin @ Aug 25 2007, 02:24 PM) <{POST_SNAPBACK}>
Roxio "sees" every burner that your OS is recognizing correctly…

Go into your Device Manager (Win-Pause – Hardware tab), expand the CD/DVDs and see what kind of errors are reported.


#4 tbrewst

tbrewst

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 12,412 posts
  • Gender:Male
  • Location:Taos,NM

Posted 26 August 2007 - 06:23 AM

Try running this
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users