Can't select multiple files with Creator Classic

#1 indiana627

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Posted 29 August 2007 - 10:00 AM

I'm using XP Pro SP2. I'm trying to make a data disc using Creator Classic. I select my source folder which contains 15 JPG files. I select all of them at once and underneath the file list it says 15 items selected and gives the total file size. I then click on Add to the right but the files are not added to the Project window.

The only way I can get the files added to the Project is to select each one and add each individually. Why can't I add multiple files at once? I could with version 7.5. What's wrong with version 9?

Please help as I may make projects with even larger number of files and I don't want to have to select each on individually.

Mark

This post has been edited by indiana627: 29 August 2007 - 10:04 AM

#2 james_hardin

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Posted 29 August 2007 - 11:38 AM

Works on my V9 every time…

What happens with a different type of file, say .doc or something besides jpg. Any improvement?

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#3 indiana627

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Posted 29 August 2007 - 12:07 PM

No different with .doc files. Just sits there and does nothing after I hit Add. These are all files on my local drive so it's not even like I'm trying to drag them across our network or anything.

#4 james_hardin

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Posted 31 August 2007 - 12:40 PM

Never heard of such a thing with any version!

You need to open a web ticket with Support for this one.

Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X

#5 indiana627

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Posted 10 September 2007 - 04:35 AM

QUOTE (james_hardin @ Aug 31 2007, 12:40 PM) <{POST_SNAPBACK}>

Never heard of such a thing with any version!

You need to open a web ticket with Support for this one.

I created a web ticket on 9/4. They haven't replied since 9/5. I guess since they can't fix my problem they are going to ignore me. They did recommend I buy version 10, but considering I just bought version 9 and it doesn't work, why would I spend more money in hopes of it working???

Now maybe if they offered my version 10 at no charge...

#6 d_deweywright

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Posted 10 September 2007 - 05:52 AM

QUOTE (indiana627 @ Sep 10 2007, 08:35 AM) <{POST_SNAPBACK}>

What happens if instead of clicking the "Add" button, you simply drag the files into the lower pane to add them to the project?

Alternatively, if you open Windows Explorer and select the same set of files, can you drag all of them into the project pane at one time?

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