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[myming]

i have called and emailed roxio and sonic for help with this, but no one seems to have the same answer.
i put the Roxio RecordNow9 music lab (orange box) cd into my cd drive to download the software.
first message - disconnect roxio dla.  second message - error code 0005.  i d/c'd the dla, but continued to get the error code message.  tried this 3 times.
went to start>roxio>creator plus.  there was an ad to buy creator plus.
went to start>sonic>music disc creator>make audio cd>creator plus there was an ad to buy creator plus.

what am i doing incorrectly?

i have the required tech needed to run this software.