Jump to content

Roxio Community

Roxio and non patched Vista, a certified union?


  • This topic is locked This topic is locked
20 replies to this topic

#1 BobMD

BobMD

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 04 September 2007 - 09:16 AM

From what I understand it is Microsoft who released a patch on the same day as they released Vista that is causing some problems found in EMC 9.0.  I initially had very good luck with Vista Home Premium 32bit and EMC 9.0. But I guess as I downloaded more patches from MS and started pushing the EMC 9 product a little harder I started to have problems with video editing causing VideoWave to stop responding.  MyDVD has had some problems too but not as much.

My question is, if I install Vista Home Premium 32bit right off the DVD and do not download any patches will I have better luck being that EMC 9 was certified with that code based of Vista (the non patched OS)?

I'm just looking for a workable solution for using Vista and EMC.  My main concern is with SP1 for Vista due to come out Q1 of next year (beta in a few weeks).  I really hope with the release of EMC 9.1 and/or the release of SP1 the two products will work together to their full potential but I kind of see the EMC 9.1 patch as trying to hit a fast moving target with nearly weekly changes in Vista.

You have to wander if it would be worth Roxio's while to develop the EMC 9 patch toward Vista SP1?

Sorry I started rambling.  Who thinks I will have better luck with a fresh, non patched install of Vista 32bit and EMC 9.0?

#2 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 04 September 2007 - 09:18 AM

I don't think Vista will allow itself to remain unpatched. I know that Ultimate goes off and starts 'configuring updates' as soon as you boot into it and you can't even get to the desktop until it's finished
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#3 JamesTw

JamesTw

    Novice

  • Members
  • PipPipPip
  • 54 posts

Posted 04 September 2007 - 10:38 AM

QUOTE (gi7omy @ Sep 4 2007, 09:18 AM) <{POST_SNAPBACK}>
I don't think Vista will allow itself to remain unpatched. I know that Ultimate goes off and starts 'configuring updates' as soon as you boot into it and you can't even get to the desktop until it's finished


It will if you're not connected to the internet ???

#4 wowexec

wowexec

    Rookie

  • Members
  • PipPip
  • 26 posts

Posted 04 September 2007 - 12:11 PM

QUOTE (JamesTw @ Sep 4 2007, 10:38 AM) <{POST_SNAPBACK}>
It will if you're not connected to the internet ???


If a product is Vista CERTIFIED it will not be corrupted from a update/change of the operating system, because is written in a way that is "immune" to os changes.

#5 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 04 September 2007 - 12:12 PM

Tell that to Microsoft - they don't seem to be aware that their patches messed up apps

Just look at the mayhem that IE7 caused on XP machines wink.gif
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#6 wowexec

wowexec

    Rookie

  • Members
  • PipPip
  • 26 posts

Posted 04 September 2007 - 12:21 PM

QUOTE (gi7omy @ Sep 4 2007, 12:12 PM) <{POST_SNAPBACK}>
Tell that to Microsoft - they don't seem to be aware that their patches messed up apps

Just look at the mayhem that IE7 caused on XP machines wink.gif


Very often Microsoft patches don't enter in conflict with certified applications.
The "Application compatibility patch" that cause the DLA problem on EMC 9 with Vista, was a wanted behaviour from Microsoft, because EMC 9 was not compatible with Vista (even if in the box is stated yes).

If you want to tak about Ie7, I dont' think Ie7 have cause many compatibility problem.
It's compatible with EMC 9 on Winxp to tell what you are thinking about.

#7 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 04 September 2007 - 12:24 PM

Actually the problem with EMC9 on Vista was caused by a MS patch issued on the day it was released - what had worked before that suddenly went belly-up. MS actually admitted that their patch caused the problem

As for IE7 - it messed up all versions of EMC and ECD prior to 9, has been reported as causing some problems with 9 (according to some posters). It also affected other apps.

You have to remember that IE7 and WMP11 are actually VISTA apps that were backported to XP. Unfortunately because MS decided that IE7 was a 'critical' update, it caused a LOT of grief
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#8 wowexec

wowexec

    Rookie

  • Members
  • PipPip
  • 26 posts

Posted 04 September 2007 - 12:28 PM

QUOTE (gi7omy @ Sep 4 2007, 12:24 PM) <{POST_SNAPBACK}>
Actually the problem with EMC9 on Vista was caused by a MS patch issued on the day it was released - what had worked before that suddenly went belly-up. MS actually admitted that their patch caused the problem

As for IE7 - it messed up all versions of EMC and ECD prior to 9, has been reported as causing some problems with 9 (according to some posters). It also affected other apps.

You have to remember that IE7 and WMP11 are actually VISTA apps that were backported to XP. Unfortunately because MS decided that IE7 was a 'critical' update, it caused a LOT of grief


From Microsoft knoledge base:
http://support.microsoft.com/kb/936652/en-us

Paste:
SYMPTOMS
You try to start a Windows Vista-based computer that is running one of the following software components:• Roxio Drive Letter Access (DLA)
• Roxio Drag-to-Disk  
• Sonic Solutions  
After you do this, you may receive an error message that resembles the following:
The Sonic Solutions DLA Driver is blocked due to compatibility issues
Back to the top

CAUSE
This issue may occur because Roxio DLA software is incompatible with Windows Vista. Windows Vista blocks Roxio DLA software from running so that the software does not prevent Windows Vista from starting correctly.
Back to the top

RESOLUTION
To resolve this issue, visit the following Roxio Web site, and then follow the instructions to update your software:
http://www.roxio.com/enu/support/vista/d2d_update.html (http://www.roxio.com...d2d_update.html)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Back to the top

MORE INFORMATION
For information about how to contact Roxio, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 (http://support.microsoft.com/kb/65416/) Hardware and software vendor contact information, A-K

60781 (http://support.microsoft.com/kb/60781/) Hardware and software vendor contact information, L-P

60782 (http://support.microsoft.com/kb/60782/) Hardware and software vendor contact information, Q-Z

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Back to the top


--------------------------------------------------------------------------------

APPLIES TO
• Windows Vista Business
• Windows Vista Home Premium
• Windows Vista Starter
• Windows Vista Home Basic
• Windows Vista Ultimate
• Windows Vista Enterprise
• Windows Vista Business 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Enterprise 64-bit Edition

Back to the top

Keywords:  kbtshoot kbprb KB936652

#9 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 04 September 2007 - 12:31 PM

And the REASON it is incompatible..........???????????

Who issued the zero day patch, then claimed it was a 'clerical error'? wink.gif

Oh - and despite everything - never issued another patch to fix the first patch

Moot point anyhow - Vista has its own packet writing software (supplied by, believe it or not, Sonic/Roxio)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#10 wowexec

wowexec

    Rookie

  • Members
  • PipPip
  • 26 posts

Posted 04 September 2007 - 12:48 PM

QUOTE (gi7omy @ Sep 4 2007, 12:31 PM) <{POST_SNAPBACK}>
And the REASON it is incompatible..........???????????

Who issued the zero day patch, then claimed it was a 'clerical error'? wink.gif

Oh - and despite everything - never issued another patch to fix the first patch

Moot point anyhow - Vista has its own packet writing software (supplied by, believe it or not, Sonic/Roxio)


It was issued by Microsoft to stop a possible Windows stability problem (and relative data losts) from an apps/drive.

Only Roxio claims that it was a "clerical error". ( http://kb.roxio.com/content/kb/MyDVD/000131CR?set-locale=en )
And then in fact they release a 9.1 version that is certified with Vista.

But v. 9.1 are welcome because every component of the suite is certified.

-------------------------------------------

I know about "Windows live file system" (packet writing) http://windowshelp.microsoft.com/Windows/e...806cbe1033.mspx
but i don't know who made this Vista component and if this done by Sonic this make me happy.
I don't have anything against Sonic/Roxio. The only criticism is that they are aware of a problem and now they haven't published a patch yet.
This is only my point of view.

#11 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 04 September 2007 - 12:52 PM

Sorry but you are totally wrong - the claim of 'clerical error' came from MICROSOFT

EMC9 was compatible (according to MS) in the RTM version - then on day zero it stopped being so due to the patch
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#12 wowexec

wowexec

    Rookie

  • Members
  • PipPip
  • 26 posts

Posted 04 September 2007 - 01:01 PM

QUOTE (gi7omy @ Sep 4 2007, 12:52 PM) <{POST_SNAPBACK}>
Sorry but you are totally wrong - the claim of 'clerical error' came from MICROSOFT

EMC9 was compatible (according to MS) in the RTM version - then on day zero it stopped being so due to the patch


I've supplied links of two sources of knowledge bases.
Microsoft talks about EMC 9.0 was not compatible with Vista and so it has stopped Drag to disk to work. Roxio talks that EMC 9.0 is still compatible but for a Microsoft "clerical error" was become incompatible with Vista.
Everyone can draw an opinion.

#13 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 04 September 2007 - 01:04 PM

Well - MS can fudge as much as they like in the kb articles - but they still admitted it back in February when the patch messed everything up

Note - THEY ADMITTED IT
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#14 wowexec

wowexec

    Rookie

  • Members
  • PipPip
  • 26 posts

Posted 04 September 2007 - 01:08 PM

QUOTE (gi7omy @ Sep 4 2007, 01:04 PM) <{POST_SNAPBACK}>
Well - MS can fudge as much as they like in the kb articles - but they still admitted it back in February when the patch messed everything up

Note - THEY ADMITTED IT


I'm not interested in a "last word" between you and me.
Have a nice day.

#15 Bob Simoneau

Bob Simoneau

    Novice

  • Members
  • PipPipPip
  • 79 posts

Posted 05 September 2007 - 05:13 AM

QUOTE (gi7omy @ Sep 4 2007, 05:04 PM) <{POST_SNAPBACK}>
Well - MS can fudge as much as they like in the kb articles - but they still admitted it back in February when the patch messed everything up

Note - THEY ADMITTED IT


Known to be broke in February, still not working today, enough said.
bobsimoneau
USMC Retired

Computer : HP Pavilion Elite m9340f

Windows 7 Ultimate x64
Core 2 Quad Q6700 (K) 2.66 GHz
Asus Motherboard Name: IPIBL-LB
6 GB of PC2-6400 MB/sec 240 pin DDR2 SDRAM
750 GB SATA 3G (3.0 Gb/sec) - 7200 rpm
16X DVD(+/-)R/RW 12X RAM (+/-)R DL LightScribe SATA drive
GBC-H20LI - LG - 16x Internal Blu-ray Disc/Double-Layer DVD±RW/CD-RW Drive
GeForce 9600 GT - 512 MB GDDR2 memory
Realtek ALC 888S chipset - Supports up to 8 audio channels
Integrated 10/100/1000 Base-T networking interface
Wireless LAN 802.11 b/g/n

#16 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 05 September 2007 - 05:59 AM

I've a simple answer - if I break something belonging to someone else, it's MY job to fix it and not the owner's
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#17 John at Roxio

John at Roxio

    Digital Master

  • Members
  • PipPipPipPipPip
  • 2,890 posts

Posted 05 September 2007 - 09:57 AM

The 9.1 update will be out in the next several weeks so this will be a non-issue soon.

#18 mikegagler

mikegagler

    Newbie

  • Members
  • Pip
  • 8 posts

Posted 05 September 2007 - 08:51 PM

QUOTE (John at Roxio @ Sep 5 2007, 09:57 AM) <{POST_SNAPBACK}>
The 9.1 update will be out in the next several weeks so this will be a non-issue soon.




John,

Your credibility has gone to the bottom of the sewer with the "next several weeks comment."  I see the announcement today Roxio, in its infinite wisdom, has released version 10.  Let me ask a simple question, that will require a simple yes or no answer - do the masses who have paid for, but never really received, a fully functional version 9 get version 10 for free?

Seeing as how you will probably delete this post and ban my discussion account, it was nice ranting around here.

#19 james_hardin

james_hardin

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 10,000 posts
  • Gender:Male

Posted 06 September 2007 - 02:50 AM

QUOTE (mikegagler @ Sep 6 2007, 12:51 AM) <{POST_SNAPBACK}>
John,

Your credibility has gone to the bottom of the sewer with the "next several weeks comment."  I see the announcement today Roxio, in its infinite wisdom, has released version 10.  Let me ask a simple question, that will require a simple yes or no answer - do the masses who have paid for, but never really received, a fully functional version 9 get version 10 for free?

Seeing as how you will probably delete this post and ban my discussion account, it was nice ranting around here.

What makes you think John has any control over this? He can't go in and stand on the Presidents desk and dictate what they should do.

Try it where you work and see how long it will take them to escort you to the parking lot.

No we won't delete your post. We will let it stand as an example of your creditability!!!
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X

#20 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 06 September 2007 - 03:14 AM

QUOTE (mikegagler @ Sep 6 2007, 05:51 AM) <{POST_SNAPBACK}>
John,

Your credibility has gone to the bottom of the sewer with the "next several weeks comment."  I see the announcement today Roxio, in its infinite wisdom, has released version 10.  Let me ask a simple question, that will require a simple yes or no answer - do the masses who have paid for, but never really received, a fully functional version 9 get version 10 for free?

Seeing as how you will probably delete this post and ban my discussion account, it was nice ranting around here.



Just your duplicate posts is all
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users