2 replies to this topic

[will615]

Hello. I need some help please as Easy Media Creator 9, running on XP is starting to do weird things. A few weeks ago. I updated the MyPC Backup portion. This is also about the same time that some new Microsoft updates (that I also received) shut down Skype. At first, the windows installer kept trying to install something with the MyPC Backup. As I never use it, I went into Add/Remove and removed it.
Now, the installer starts up, restarts, and eventually gives this error message:
Roxio Media Experience
Internal Error 2356.Disk 1
I'm living overseas for a few months and my original CD is not with me.
Also, some times, I can't open Easy Media Creator at all. Most of the time, it's fine. Any suggestions would be greatly appreciated. Thanks
P.S. When EMC wouldn't start, I tried restarting the computer. I got an error message that Roxio_Central33 was not responding. On restart, the installer kept trying to gather information and install something referring to Roxio Media Experience. I hope that's helpful. Thanks

Edited by will615, 04 September 2007 - 04:37 PM.

[gaper1]

try to use the Windows Installer Cleanup Utility to remove it

[will615]

Thank you very much! That seems to have fixed it.