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May have Messed up EMC9Deluxe install


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#1 raytv

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Posted 05 September 2007 - 07:28 AM

Win XP
I may have used the Standard Install rather that Complete Install.
Because- I cannot find Sound Soap anywhere on Home Page. It never asked for the S/N Key Code.
Also, the Dazzle input device has a tab on it saying to "install software first" Is that software on the 9 Program installation disc? No seperate disc for Dazzle was included.

Should the above be because I didn't do a Complete Install, what should I do?
Uninstall 9 from control panel, add/remove programs?
Then reinstall Complete?

Of course, I bought this last week and Roxio comes out with 10 today.  Bummer
Thanks,
Ray

#2 gi7omy

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Posted 05 September 2007 - 07:29 AM

Sound Soap isn't a Roxio program and won't be on the home page

Check your start>Programs menu and you will see it there as a separate entry
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

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Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
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EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
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ECD6 on Gentoo Linux (running under VMWare)

#3 Larry

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Posted 05 September 2007 - 07:36 AM

SoundSoap is in the program list under the Bias group.

For the Dazzle, try this KB article
**** DVC 90 Drivers - KB Articles
XP: http://kb.roxio.com/content/kb/Creator/000136CR
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL /  Plextor PX-708UF /
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#4 gi7omy

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Posted 05 September 2007 - 07:44 AM

Actually the XP drivers are on the EMC9 installation - for Vista you would need to go to the Pinnacle website for them
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#5 raytv

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Posted 05 September 2007 - 09:00 AM

QUOTE (gi7omy @ Sep 5 2007, 07:29 AM) <{POST_SNAPBACK}>
Sound Soap isn't a Roxio program and won't be on the home page

Check your start>Programs menu and you will see it there as a separate entry


SoundSoap does not show up on the Start>All Programs list.  So I must have not done the Complete Install.
I will uninstall 9 Deluxe using uninstall in the Control Panel and then reinstall.
I have XP

Thanks, guys.
Ray

#6 Larry

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Posted 05 September 2007 - 09:02 AM

QUOTE (raytv @ Sep 5 2007, 12:00 PM) <{POST_SNAPBACK}>
SoundSoap does not show up on the Start>All Programs list.  So I must have not done the Complete Install.
I will uninstall 9 Deluxe using uninstall in the Control Panel and then reinstall.
I have XP

Thanks, guys.
Ray
You shouldn't have to uninstall it. Just go into add/remove programs and do a Modify.

You don;t have a Start->All Programs->Bias  listing?
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL /  Plextor PX-708UF /
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#7 raytv

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Posted 05 September 2007 - 12:46 PM

QUOTE (Larry @ Sep 5 2007, 09:02 AM) <{POST_SNAPBACK}>
You shouldn't have to uninstall it. Just go into add/remove programs and do a Modify.

You don;t have a Start->All Programs->Bias  listing?


No, no Bias listing.

In add/remove programs there are 12 Roxio programs plus one Sonic CinePlayer Decoder Pack and one Sonic Encoders..
I need a guru to hold my while playing with any of these things.
Sigh...

Edited by raytv, 05 September 2007 - 12:50 PM.


#8 Larry

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Posted 05 September 2007 - 12:48 PM

QUOTE (raytv @ Sep 5 2007, 03:46 PM) <{POST_SNAPBACK}>
No, no Bias listing
Then it didn't install it. Probably need to do the custom one. Try the Modify route thru add/remove and do a custom.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL /  Plextor PX-708UF /
Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7

#9 gaper1

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Posted 05 September 2007 - 12:50 PM

what build is your EMC 9?

#10 gi7omy

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Posted 05 September 2007 - 12:54 PM

If he has the Dazzle interface - he has 9 De Luxe whjich includes Sound Soap
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#11 grandpabruce

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Posted 05 September 2007 - 02:21 PM

I didn't think that Sound Soap installed on a Vista machine.
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#12 Larry

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Posted 05 September 2007 - 02:35 PM

QUOTE (grandpabruce @ Sep 5 2007, 05:21 PM) <{POST_SNAPBACK}>
I didn't think that Sound Soap installed on a Vista machine.
I don't think it does, but the OP listed they have XP.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL /  Plextor PX-708UF /
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#13 raytv

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Posted 08 September 2007 - 12:27 PM

QUOTE (Larry @ Sep 5 2007, 02:35 PM) <{POST_SNAPBACK}>
I don't think it does, but the OP listed they have XP.

Yes, XP.
Well, I bit the bullet and did a complete uninstall of 9.  Re-install worked like a charm- no problems there.
Until installing driver for Dazzle.  My computer locks up when trying to exit Dazzle import.  I've posted details under "Errors; Crashes; Hangs".  If no relies soon, I'll move the discussion to this thread.




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