5 replies to this topic

[Vazgen]

Hi everyone!

I'm totally exhausted for about a week I'm trying to resolve a problem with the initialization of Roxio Creator Basic. Every time I try to start the program (whether from Start menu of directly from the Program Folder) I get an error message "Could not complete the last command: unknown error". The Roxio_Central33.exe remains in the task manager, so I have to kill it. I've tried about 20 different types of reinstall/clean install/system restore but nothing seems to work. I have an HP Pavilion Notebook which came with preinstalled Vista Home Premium Edition (and "built-in" Roxio Easy Creator 9). It seemed to work for some time, but after a while this problem arose. The reasons I don't know... Nothing special had been done.
After I got the problem, I've contacted with HP Support but the guys there were absolutely ignorant about this case and after talking with 9 members of their "team" (none of them was hellpful) I was advised to so a full system recovery. I reinstalled all the computer and after the first boot I've checked if Roxio starts or not. It didn't! Even after a full system recovery it didn't initialize... After all I've tried the patch... No result... I've tried to install an ASPI, as I thought this may cause the problem (I didn't have any on my PC). It also was useless...

The problem seems not to be in the DVD Writer as other Freeware Burners (so far I've tried Burn4Free) and Windows built-in CD burner work well!

I've searched the internet for the solution... Nothing...

Any ideas??? I can't even understand what causes this failure...

Maybe you guys can be helpful... Will be hugely grateful!

My notebook parameters are:
HP Pavilion dv6000 Notebook, AMD Turion 64 x2
120GB HDD
1GB DDR2
Slimtype DVD A  DS8AZH ATA Device (I have no idea who the manufacturer is...)
NVIDIA DeForce Go 6150
Windows Vista Home Premium

[gi7omy]

There have been a lot of problems posted about that particular drive - check here

http://forum.notebookreview.com/showthread.php?t=111020

http://club.cdfreaks.com/showthread.php?t=211884

http://uk.answers.yahoo.com/question/index...20210852AASl6B5

Let us know if any of those helped or if you still have problems

[Vazgen]

There have been a lot of problems posted about that particular drive - check here

http://forum.notebookreview.com/showthread.php?t=111020

http://club.cdfreaks.com/showthread.php?t=211884

http://uk.answers.yahoo.com/question/index...20210852AASl6B5

Let us know if any of those helped or if you still have problems

Thank you for you quick response!

I have to say that I haven't noticed any problems with the DVD Drive (except I coudn't find any Firmware for it, for I wanted to Disable the Region Check as I have many different Region DVD's and wanted to be able to watch them, but... ). It writes my media quite well and, generaly, works fine. Thought I would say that a LiteOn drive on my desktop PIII computer work lot better! Moreover, I've tried to delete the Lower Filter thing (there is no UpperFilter in that Class). It also didn't help. After I've tried every single hint that could be found on the net, I did my complete reinstall!

No, these links weren't helpful to me...

[Lakshmi Venkatesh]

I am also having almost the same problem. But for me it never ever started, since day 1. I also tried uninstalling and reinstalling but nothing changed. It gives the same error message and stops. Mine is a DELL Inspiron Laptop, this came installed when I got the system. I don't know what to do. Can someone help me please.

[jonte]

Hi

I had exactly the same problem...
Tried to roll-back WMP, reinstalled and so on!
Nothing worked..
Then I realized that it had to do with my USB-port and the USB-modem that's using one of the ports!
When I remove it - the program starts correctly..
So...empty your USB ports if possible and try again!

[Jim_Hardin]

The thead is a year and half old...