17 replies to this topic

[Florida52]

I am sure this is not new stupidity, but i tried to find an answer here without sucess.
I backed up my lap top twice using Bump to a Maxtor external HD, right before my hard drive crashed and had to be replaced.

Now the problem starts when i try to retrieve any files. when I plug in my USB hard drive, and try to use retrieve in bump...it cannot fid the drive or whatever file it needs...
no matter what i did it cannot find the file .QIC
I know there are plenty of files on the HD..and only used it to back up my lap top...

Any help would be appreciated.
Windows Xp Home

[marlinsinger]

I am sure this is not new stupidity, but i tried to find an answer here without sucess.
I backed up my lap top twice using Bump to a Maxtor external HD, right before my hard drive crashed and had to be replaced.

Now the problem starts when i try to retrieve any files. when I plug in my USB hard drive, and try to use retrieve in bump...it cannot fid the drive or whatever file it needs...
no matter what i did it cannot find the file .QIC
I know there are plenty of files on the HD..and only used it to back up my lap top...

Any help would be appreciated.
Windows Xp Home

First, as long as you did not have a problem with the backup or the USB drive, it should be there.
Have you tried using Windows explorer to find where the QIC file is on the USB drive? If it can find it, BUMP should find it using the following procedure.
On the restore screen, in the upper left, make sure you have selected File as the source.
On the same screen, in the upper right, make sure you have selected Device View. You no longer have a catalog if you C drive crashed.
This should bring up a window that will allow you to browse to where you found the QIC files with explorer. Select the file you want. It will then create a temporary catalog for you to select what you want to restore.
Once you have selected them, make sure on the bottom left of the restore screen you select alternate location and restore original folder structure. If you do not do this some or all of your files will not be restores. You can also sect a different directory to install to.

Edited by marlinsinger, 05 September 2007 - 12:29 PM.

[Florida52]

Thank you for your reply,
I did Exactly as you said...however when i go to the window that allows you to browse,,,it never ends. it goes to, please bear with me, to E drive for example, then you can chose a file, then another fle, etc...the end result..no file found with QIC ext..
i am going in circles...
Sorry stupid here

Edited by Florida52, 05 September 2007 - 01:42 PM.

[Florida52]

Just To Challenge Some Great Minds,
I took The hard drive To a computer Tech store...The bottom line all I wanted is to retrieve some important Pics from this back up...after a week of messing around with this HD...he gave up...no pics, no files he could retrieve...cause it keeps asking for this file with $cx...extenstions
hope some one out there has an answer to my mystery...just wanted to retrieve some pics from this darn drive...

Thank you.

[marlinsinger]

Thank you for your reply,
I did Exactly as you said...however when i go to the window that allows you to browse,,,it never ends. it goes to, please bear with me, to E drive for example, then you can chose a file, then another fle, etc...the end result..no file found with QIC ext..
i am going in circles...
Sorry stupid here

Make sure that you have your system set up to not hide known extensions and to show system files.

The files themselves will have a name something like this.

Full Backup 00001.qic


Edit - something else I just thought of. When you did your backups, did you specifically point to a directory on your external drive for the backup? If not, the default is My Documents on the C drive.

Edited by marlinsinger, 05 September 2007 - 03:49 PM.

[Florida52]

Thank you Marlin for your help so far,
I changed my system, to not hide file ans show extensions..all fine..
except as usual I can keep going into subfolders to the last one...but would never find a fil with a QIC extension..and thats what the hang up is...

When I look at all this files in my External HD...the most Obvious Extension is $CX

I see a back up dated May 06, another original dated oct 05...but no way can I find an Qic ext.

I tried to use both Roxio retrive, cannot even find history...and Bump...always looks at drive C....my External is E...even when i change to file.or E...i can go to each folder....and down to last subfolder...never find an qic...and keep getting error path not found...

By any chance could it be that all files in HD are compressed?
and When I did my original Back up, I remember it was plug and play ...So plug in Drive and Bump...no Directory..

Hope this doesnt sound so stupid...

Thanks again

[marlinsinger]

Not sure what the $cx files are. Did a search and could not find anything saying what it is.
If I am reading you correctly, when you did your back ups you did not select the specific directory to back up to. If that is the case, the backups created by BUMP would not have gone to your external drive. The default location is to the C: drive, My documents directory for whoever is signed in at the time. If that is the case, the backups are gone with your old hard drive.

[Florida52]

The Puzzle is, there is back up files in my External...and accordingly made by Roxio...when i see the extensions...as I said I took the Hd to a local Computer store, and he is still puzzled to, cause, the files are there, just cannot retrieve them.

just wondering if there is a way, a program , something that can help me retrieve my pics...
any help would be appreciated

[marlinsinger]

The Puzzle is, there is back up files in my External...and accordingly made by Roxio...when i see the extensions...as I said I took the Hd to a local Computer store, and he is still puzzled to, cause, the files are there, just cannot retrieve them.

just wondering if there is a way, a program , something that can help me retrieve my pics...
any help would be appreciated

If those files were made by BUMP, then the would have .QIC extension. As I do not use Roxio backup, I do not know what extensions are on it's files.
Did you get any backup software when you purchased the external drive. I know Western Digital has software on their drives for backup. I would assume other manufacturers would have similar.
If that was what was used for the backups, that might explain the .$CX extensions and backup files that BUMP can not see.

[gi7omy]

I've been checking with fileinfo and that extension doesn't appear in any of their lists - to me tho, anything starting with $ is more symptomatic of a deleted file than a backup

http://www.fileinfo.net/common.php

[marlinsinger]

I've been checking with fileinfo and that extension doesn't appear in any of their lists - to me tho, anything starting with $ is more symptomatic of a deleted file than a backup

http://www.fileinfo.net/common.php

I did find quite a few extensions that start with $, but not $CX.

That's why I feel it might be from different backup software. Something that is not common.

Edited by marlinsinger, 06 September 2007 - 02:43 PM.

[gi7omy]

I just looked in Folder Options > File Types and saw these

$CP
$CR
$CX

They are all marked as 'Open with Roxio Retrieve'

[marlinsinger]

I just looked in Folder Options > File Types and saw these

$CP
$CR
$CX

They are all marked as 'Open with Roxio Retrieve'

So those are Roxio Backup files, not BUMP files.

[gi7omy]

So those are Roxio Backup files, not BUMP files.

Certainly looks that way - so if the OP opens up Roxio Retrieve instead of BUMP, there's a good chance it will pick up on those

For some reason (well in EMC 10) it's not listed on the menu - you have to manually go to

C:\Program Files\Roxio\Retrieve'xx'  and run the retrievexx.exe file (xx could be 9 or maybe not listed but the Retrieve and the executable file should be there)

Edited by gi7omy, 07 September 2007 - 05:11 AM.

[marlinsinger]

Certainly looks that way - so if the OP opens up Roxio Retrieve instead of BUMP, there's a good chance it will pick up on those

For some reason (well in EMC 10) it's not listed on the menu - you have to manually go to

C:\Program Files\Roxio\Retrieve'xx'  and run the retrievexx.exe file (xx could be 9 or maybe not listed but the Retrieve and the executable file should be there)

On 10, did they include BUMP? If so I am surprised they haven't dropped Roxio Backup, or allow only the retrieve portion for those that have existing backup files.

[gi7omy]

They put in a cut-down version of BOT (Back On Track)

[marlinsinger]

They put in a cut-down version of BOT (Back On Track)

That means I won't be buying 10. I wanted to get V7 of BUMP, assuming it still can do DR, but without the 4 floppy requirement. Hoepfully they will release 7 in the US sometime soon.

Thanks for the info.

[gi7omy]

Actually you can have both 9 and 10 on together qwith no problem. There are some things in 9 that were dropped including (Gott Sei Dank) Drag to Disc

But both programs co-exist quite happily - if you install 10 over 9, the newer stuff gets updated and runs as 10, the 'dropped' stuff remaions as v9