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#1 pantherburr

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Posted 06 September 2007 - 06:00 PM

[font=Palatino Linotype]Ok - so I've been in touch with Roxio support and just keep trying everything that they throw at me.  It's been almost 2 weeks since I got the program, and a week since I bought a new laptop with all the bells and whistles to make sure that I can run the program and I'm STILL having problems.  I've looked through the forums and gotten information form here and there, but I don't understand why Roxio can't just send a patch.  However, I digress...no ranting  -  yet.  My trouble now is that 1.  I can't open up a slideshow that I started through the main menu as the drop down doesn't have the correct file type as the slideshow (.dss).  2. When I find the slideshow through windows explorer and open it up by clicking on it, changes have been made to the file and things that were there before have been moved, or deleted, or totally changed, specifically slides that I have added with text.  I have the same slide 8 times in the reopened slideshow that I had put text into, and it replaced ALL the blank, coloured slides that I had added text to for transitions.  I've done 2 clean installs and downloaded new dx files, and a whole bunch of other things that I don't really understand what I am doing, but can follow instructions really well.  If there is anyone out there that can help me, I would be grateful.  I bought this program because it was suposed to do exactly what I was looking for - burn pics to dvds with some music.  Can't get it to do anything like that at all.
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#2 myguggi

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Posted 06 September 2007 - 06:27 PM

QUOTE (pantherburr @ Sep 6 2007, 10:00 PM) <{POST_SNAPBACK}>
[font=Palatino Linotype]Ok - so I've been in touch with Roxio support and just keep trying everything that they throw at me.  It's been almost 2 weeks since I got the program, and a week since I bought a new laptop with all the bells and whistles to make sure that I can run the program and I'm STILL having problems.  I've looked through the forums and gotten information form here and there, but I don't understand why Roxio can't just send a patch.  However, I digress...no ranting  -  yet.  My trouble now is that 1.  I can't open up a slideshow that I started through the main menu as the drop down doesn't have the correct file type as the slideshow (.dss).  2. When I find the slideshow through windows explorer and open it up by clicking on it, changes have been made to the file and things that were there before have been moved, or deleted, or totally changed, specifically slides that I have added with text.  I have the same slide 8 times in the reopened slideshow that I had put text into, and it replaced ALL the blank, coloured slides that I had added text to for transitions.  I've done 2 clean installs and downloaded new dx files, and a whole bunch of other things that I don't really understand what I am doing, but can follow instructions really well.  If there is anyone out there that can help me, I would be grateful.  I bought this program because it was suposed to do exactly what I was looking for - burn pics to dvds with some music.  Can't get it to do anything like that at all.


Despite your long post you have not really given much information. What program component are you using? Slideshow assistant, Videowave or myDVD? Each one of these can be used to create a slideshow and each one behaves differently. The best one to use is Videowave which gives the most flexibility. Also which version of EMC 9 do you have? Also the fact that your Laptop has all the bells and whistles still does not mean that it is able to handle all the video features of EMC 9. You have a on-board video card/controller and they often have problems with EMC 9. So please list you computer make/model especially video card so the hardware can at least be eliminated as causing a problem.

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#3 sknis

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Posted 07 September 2007 - 02:14 AM

dss files ?
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

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#4 pantherburr

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Posted 07 September 2007 - 04:17 AM

I'm using a Dell Vostro 1500 Intel Core Duo Processor at 2.0 GHZ, 2GB DDR, 667 Mhz, 2 DIMM, and the video card is 256MB NVIDIA GeForce 8600M GT (video card), 160gb HD (I bought this last week).  From what I've seen on the box for the program before I bought it, I shouldn't have any problems with the program in relation to my computer.  I'm using Slideshow Assistant and the most recent EMC9 as I've been advised to apply two different patches so far.  I've updated DX files, made sure that I'm running the most recent and updated drivers.  And this hasn't been a first time situation - I've been working on this for over a week now, and have easily put 25+ hours into this.  Is it too much to expect that a program will work when you get it?  And sknis?  .dss is the file type created when you save a slideshow.  It was new to me too.
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#5 grandpabruce

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Posted 07 September 2007 - 09:33 AM

QUOTE (pantherburr @ Sep 7 2007, 07:17 AM) <{POST_SNAPBACK}>
I'm using a Dell Vostro 1500 Intel Core Duo Processor at 2.0 GHZ, 2GB DDR, 667 Mhz, 2 DIMM, and the video card is 256MB NVIDIA GeForce 8600M GT (video card), 160gb HD (I bought this last week).  From what I've seen on the box for the program before I bought it, I shouldn't have any problems with the program in relation to my computer.  I'm using Slideshow Assistant and the most recent EMC9 as I've been advised to apply two different patches so far.  I've updated DX files, made sure that I'm running the most recent and updated drivers.  And this hasn't been a first time situation - I've been working on this for over a week now, and have easily put 25+ hours into this.  Is it too much to expect that a program will work when you get it?  And sknis?  .dss is the file type created when you save a slideshow.  It was new to me too.


Use VideoWave, instead of the Assistant.  There have been problems reported by folks who use the Assistant.
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#6 pantherburr

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Posted 07 September 2007 - 10:01 AM

QUOTE (grandpabruce @ Sep 7 2007, 09:33 AM) <{POST_SNAPBACK}>
Use VideoWave, instead of the Assistant.  There have been problems reported by folks who use the Assistant.

Thanks for that.  I'll give it a try.  However, wouldn't it be nice if everything worked?  My original plan was to buy just the program that moves pictures to DVD, however was convinced that THIS was the way to go.  I should have stood my ground... unsure.gif
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#7 myguggi

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Posted 07 September 2007 - 10:42 AM

QUOTE (pantherburr @ Sep 7 2007, 02:01 PM) <{POST_SNAPBACK}>
Thanks for that.  I'll give it a try.  However, wouldn't it be nice if everything worked?  My original plan was to buy just the program that moves pictures to DVD, however was convinced that THIS was the way to go.  I should have stood my ground... unsure.gif


I don't quite understand what you mean by "My original plan was to buy just the program that moves pictures to DVD". That sounds like all you wanted was a way to copy the photo files to a DVD, in other words simply create a data DVD. Windows Explorer would have done that but without the music

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#8 pantherburr

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Posted 07 September 2007 - 10:50 AM

QUOTE (myguggi @ Sep 7 2007, 10:42 AM) <{POST_SNAPBACK}>
I don't quite understand what you mean by "My original plan was to buy just the program that moves pictures to DVD". That sounds like all you wanted was a way to copy the photo files to a DVD, in other words simply create a data DVD. Windows Explorer would have done that but without the music


My bad.  I should have been more specific.  A while ago I found a program called Momento that allowed you to take pictures and make them into a slideshow presentation with music added in, along with transitions and panning within the slides etc., etc., however was a total resource hog and limited you to 1 hour or 50 photos.  When I saw that Roxio had a similar program but with more room (can't remember the name of the program right now), I thought it would be a great move-up.  Got to the store, was told about all the great features of Roxio EMC9 and thought that it would be a better idea instead - I might not use all the features now, but I probably will eventually.  A tad disappointed is all, as I'm trying to put something together for a wedding I did the photography for.   I CAN say that, for the most part, I have been getting a lot of great tips, tricks and hints on how to make this work from these forums.  I guess I'm a little too new at this 'buying programs' process and I expect too much.  Like to have all the features work without having to resort to all sorts of workarounds.  wink.gif
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#9 gi7omy

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Posted 07 September 2007 - 10:58 AM

Try this post by sknis - he has demo videos on how to put the stuff together and make a slide show of still images
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#10 myguggi

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Posted 07 September 2007 - 10:58 AM

QUOTE (pantherburr @ Sep 7 2007, 02:50 PM) <{POST_SNAPBACK}>
My bad.  I should have been more specific.  A while ago I found a program called Momento that allowed you to take pictures and make them into a slideshow presentation with music added in, along with transitions and panning within the slides etc., etc., however was a total resource hog and limited you to 1 hour or 50 photos.  When I saw that Roxio had a similar program but with more room (can't remember the name of the program right now), I thought it would be a great move-up.  Got to the store, was told about all the great features of Roxio EMC9 and thought that it would be a better idea instead - I might not use all the features now, but I probably will eventually.  A tad disappointed is all, as I'm trying to put something together for a wedding I did the photography for.   I CAN say that, for the most part, I have been getting a lot of great tips, tricks and hints on how to make this work from these forums.  I guess I'm a little too new at this 'buying programs' process and I expect too much.  Like to have all the features work without having to resort to all sorts of workarounds.  wink.gif


Just use Videowave to create your slideshow and stay away from the "wizards" such as SlideshowAssistant.  In most cases they are very limited in what they can do. I think it would be a good idea if you ran some of the tutorials and read some of the posts in Tips & Tricks. Despite the name Easy Media Creator is not that easy to learn and you have to stick with it and experiment. And never try to run a new program under a deadline!

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#11 pantherburr

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Posted 07 September 2007 - 11:00 AM

QUOTE (myguggi @ Sep 7 2007, 10:58 AM) <{POST_SNAPBACK}>
Just use Videowave to create your slideshow and stay away from the "wizards" such as SlideshowAssistant.  In most cases they are very limited in what they can do. I think it would be a good idea if you ran some of the tutorials and read some of the posts in Tips & Tricks. Despite the name Easy Media Creator is not that easy to learn and you have to stick with it and experiment. And never try to run a new program under a deadline!


Thanks, Walt.  You, of course, are right.  I just had hoped that it would be easier and I was going to have to resort to my old Momento program that I still have.  Thank you for the suggestion, I had been provided with the direction to Videowave in another discussion and I'm champing at the bit to leave work so that I can go home and try it!
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#12 myguggi

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Posted 07 September 2007 - 11:15 AM

QUOTE (pantherburr @ Sep 7 2007, 03:00 PM) <{POST_SNAPBACK}>
Thanks, Walt.  You, of course, are right.  I just had hoped that it would be easier and I was going to have to resort to my old Momento program that I still have.  Thank you for the suggestion, I had been provided with the direction to Videowave in another discussion and I'm champing at the bit to leave work so that I can go home and try it!


THe tutorial done by sknis is very good and should get you started. I would suggest that initially you try small projects and burn them to RW DVDs until you get more familar with all the features. Asking questions here on the forum will usually get you answers smile.gif

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#13 pantherburr

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Posted 07 September 2007 - 12:04 PM

QUOTE (myguggi @ Sep 7 2007, 11:15 AM) <{POST_SNAPBACK}>
THe tutorial done by sknis is very good and should get you started. I would suggest that initially you try small projects and burn them to RW DVDs until you get more familar with all the features. Asking questions here on the forum will usually get you answers smile.gif


Where would I find the tutorials that you mention?
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#14 malatekid

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Posted 07 September 2007 - 12:07 PM

It is a hyperlink in post 9. Here it is again.

http://forums.support.roxio.com/index.php?showtopic=15366

Edited by malatekid, 07 September 2007 - 12:08 PM.

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#15 pantherburr

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Posted 07 September 2007 - 01:10 PM

QUOTE (malatekid @ Sep 7 2007, 12:07 PM) <{POST_SNAPBACK}>
It is a hyperlink in post 9. Here it is again.

http://forums.support.roxio.com/index.php?showtopic=15366


Many thanks to you all.
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#16 gi7omy

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Posted 07 September 2007 - 01:17 PM

You're welcome - and a quick tip for here.

Any time you see an underlined word referring to something you should look at, it's a hyperlink to the page in question (we're all lazy typists here and prefer shortcuts laugh.gif )
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#17 grandpabruce

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Posted 07 September 2007 - 01:40 PM

QUOTE (pantherburr @ Sep 7 2007, 01:50 PM) <{POST_SNAPBACK}>
My bad.  I should have been more specific.  A while ago I found a program called Momento that allowed you to take pictures and make them into a slideshow presentation with music added in, along with transitions and panning within the slides etc., etc., however was a total resource hog and limited you to 1 hour or 50 photos.  When I saw that Roxio had a similar program but with more room (can't remember the name of the program right now), I thought it would be a great move-up.  Got to the store, was told about all the great features of Roxio EMC9 and thought that it would be a better idea instead - I might not use all the features now, but I probably will eventually.  A tad disappointed is all, as I'm trying to put something together for a wedding I did the photography for.   I CAN say that, for the most part, I have been getting a lot of great tips, tricks and hints on how to make this work from these forums.  I guess I'm a little too new at this 'buying programs' process and I expect too much.  Like to have all the features work without having to resort to all sorts of workarounds.  wink.gif


Yeah, the Assistant has a maximum of 100 photos.  VideoWave is virtually unlimited in the number of slides that can be used, but I never went beyond about 375.  I figured that anymore, and my audience would be yawning. smile.gif
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#18 pantherburr

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Posted 07 September 2007 - 05:16 PM

QUOTE (grandpabruce @ Sep 7 2007, 01:40 PM) <{POST_SNAPBACK}>
Yeah, the Assistant has a maximum of 100 photos.  VideoWave is virtually unlimited in the number of slides that can be used, but I never went beyond about 375.  I figured that anymore, and my audience would be yawning. smile.gif

I'm trying to get Videowave working, but my laptop is telling me that I need something added to Windows Media Player and I get the redirection.  I go there, and I have to go to another page for the prerequisites - any help? sad.gif
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#19 gi7omy

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Posted 07 September 2007 - 05:19 PM

Just ignore that bit (close the window and press on regardless) - it will still work

It seems to be an add-on for older versions of WMP and is more to do with DRM than functionality
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#20 pantherburr

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Posted 07 September 2007 - 06:07 PM

QUOTE (gi7omy @ Sep 7 2007, 05:19 PM) <{POST_SNAPBACK}>
Just ignore that bit (close the window and press on regardless) - it will still work

It seems to be an add-on for older versions of WMP and is more to do with DRM than functionality


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