Just wondering how long it takes to hear back from Roxio support if a problem ticket has been opened. Would it be faster to post a question here or wait for an answer to my ticket which was opened 1.5 days ago?
Ian
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Roxio Support
Started by
idhToronto
, Sep 08 2007 05:39 AM
2 replies to this topic
#2
Brendon
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Posted 08 September 2007 - 06:02 AM
Since it's the weekend, you might get a reply here sooner, but since it's a very new version people might not have answers for you yet.
Still, if you have a problem post a question and see. It's well worth a try.
Still, if you have a problem post a question and see. It's well worth a try.
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BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#3
sknis
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Posted 08 September 2007 - 06:05 AM
QUOTE (idhToronto @ Sep 8 2007, 08:39 AM) <{POST_SNAPBACK}>
Just wondering how long it takes to hear back from Roxio support if a problem ticket has been opened. Would it be faster to post a question here or wait for an answer to my ticket which was opened 1.5 days ago?
Ian
Ian
Also make sure your e-mail program is not blocking the reply as spam. This happens frequently.
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PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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