I have uninstalled all previous EMC installations (5, 8, and 9 trial), in an attempt to get a clean EMC 10 Suite install. During that install, I find that Roxio Update Manager 3.0.0 still shows in my Control Panel, and the 10 install will not continue until RUM is uninstalled. Multiple attempts to uninstall it have been completely unsuccessful, using both the Remove option and the Change/Repair/Remove approach on the Control Panel. These attempts appear to work as, after selecting "Remove", the Conrol Panel window reappears but, instead of the next program being highlighted, it is still Roxio Update Manager that is highlighted! Continued hits on the "Remove" button repeat the process. I need help!
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Unable uninstall Roxio Update Manager 3.0.0
Started by
alcarpenter
, Sep 11 2007 11:04 AM
2 replies to this topic
#2
sknis
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Posted 11 September 2007 - 12:31 PM
QUOTE (alcarpenter @ Sep 11 2007, 02:04 PM) <{POST_SNAPBACK}>
I have uninstalled all previous EMC installations (5, 8, and 9 trial), in an attempt to get a clean EMC 10 Suite install. During that install, I find that Roxio Update Manager 3.0.0 still shows in my Control Panel, and the 10 install will not continue until RUM is uninstalled. Multiple attempts to uninstall it have been completely unsuccessful, using both the Remove option and the Change/Repair/Remove approach on the Control Panel. These attempts appear to work as, after selecting "Remove", the Conrol Panel window reappears but, instead of the next program being highlighted, it is still Roxio Update Manager that is highlighted! Continued hits on the "Remove" button repeat the process. I need help!
Try rebooting to see if it is really still there. XP or Vista. You might also want to see if it will uninstall using Microsoft's Uninstaller Clean up utility.
If Update Manager is running, you will not be able to delete it. Is it runnning in Windows Task Manager (if XP)
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Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
alcarpenter
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Posted 11 September 2007 - 12:48 PM
QUOTE (sknis @ Sep 11 2007, 12:31 PM) <{POST_SNAPBACK}>
Try rebooting to see if it is really still there. XP or Vista. You might also want to see if it will uninstall using Microsoft's Uninstaller Clean up utility.
If Update Manager is running, you will not be able to delete it. Is it runnning in Windows Task Manager (if XP)
If Update Manager is running, you will not be able to delete it. Is it runnning in Windows Task Manager (if XP)
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Great advice - that did it! It was still there after multiple reboots, and NOT running in Task Mgr., but the MS Uninstaller Clean Up utility fixed the problem in a heartbeat. Also, got the same info from Tech Support, within a few hours. Thanks!
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