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Please try this patch from Roxio first: http://images.roxio.com/en/support/pxengine3_00_58a.zip
if you have no luck after reboot try this below
The manual fix is below.
This fix is similar to the one for Windows Xp , but the filters are located in a diferent set of Keys
Restore Missing CD/Dvd Drives
follow these directions for clearing the Upper/Lower Filters in Vista: (might want to print this out)
1. Click on Start --> Run --> and type in 'regedit' followed by the enter key ( if Vista Start search or windows+R )
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen
Reboot your computer
.If in any doubt editing the registry,please create a System Restore point first and also backup your registry....The guidedhelp from Microsoft on backing up the registry is a good lesson for anyone to learn. click here http://support.microsoft.com/kb/322756
Creating a System Restore point:
Start/All Programs/Accessories/System Tools/System Restore…follow the prompts.
Edited by Brendon, 22 March 2008 - 03:11 PM.
