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EMC9 will not launch

#1 User is offline   Subvet 

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Posted 16 September 2007 - 02:32 PM

Installed EMC9. Registered and activated same. It worked on the first try after installation and has not launched since. There are no error messages. Tried to launch using start/programs, the desktop icon and the shortcut icon. There is no process started in windows task manager. I use Windows XP and meet all the system requirements. Any help would be appreciated.
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#2 User is offline   msilvers50 

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Posted 17 September 2007 - 03:41 PM

I reported the same problem as "No EMC9 Modules will load" on this board on September 5th. Mine is a Windows XP installation too. I didn't get any answer but I'm glad I'm not the only one. Maybe one of the Roxio board admins will intervene and bring this to someone's attention. In my case if I uninstall the product and then reinstall it (as time consuming as that is) I can then burn a DVD or two. Then after an unpredictable but short period of time (1-2 days?) it won't work again.

In this forum check out "Norton Antivirus issue". It turns out our problem is caused by the Norton One Button Checkup which wipes out a Roxio entry. There's a debate going on in that topic on whether it's Roxio's or Norton's fault, but it looks like it hits the nail on the head.
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