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Roxio Creator DE won't Convert tracks(Using Vista)


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#1 bloody computers

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Posted 17 September 2007 - 05:01 AM

When I try to create an audio CD the program says it is "Converting Tracks" but the time remaining just keeps on increasing and it never does complete. I actually left it running all night and it didn't complete.

I've burnt the same CDs on my old PC (Win 98) using Nero with no problems.

I've heard the Roxio Creator DE is another wonderful Dell Edition version. Does this mean it is  cut down.

Thanks

#2 Beerman

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Posted 17 September 2007 - 05:03 AM

QUOTE (bloody computers @ Sep 17 2007, 08:01 AM) <{POST_SNAPBACK}>
When I try to create an audio CD the program says it is "Converting Tracks" but the time remaining just keeps on increasing and it never does complete. I actually left it running all night and it didn't complete.

I've burnt the same CDs on my old PC (Win 98) using Nero with no problems.

I've heard the Roxio Creator DE is another wonderful Dell Edition version. Does this mean it is  cut down.

Thanks

I think all OEM versions are 'cut down'.  That doesn't mean they can't do what they are supposed to but companies sell or give these versions to computer manufacturers with the hope that you'll buy the full version.  Most of the time, it's worth it if you need and use what the software offers.
However, sounds like what you are trying to do should be an easy thing so you  might want to contact Dell about it and find out why it's not so easy.
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#3 bloody computers

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Posted 17 September 2007 - 05:18 AM

QUOTE (Beerman @ Sep 17 2007, 05:03 AM) <{POST_SNAPBACK}>
I think all OEM versions are 'cut down'.  That doesn't mean they can't do what they are supposed to but companies sell or give these versions to computer manufacturers with the hope that you'll buy the full version.  Most of the time, it's worth it if you need and use what the software offers.
However, sounds like what you are trying to do should be an easy thing so you  might want to contact Dell about it and find out why it's not so easy.


I was afraid someone would say to contact Dell. I've just spent over a week in Dell Hell trying to get someone to get my brand spanking new PC to work. To their credit they did send a service  technician to my house where he spent over 4 hours reinstalling everything. He must have missed this problem.

I thought a brand new PC was just meant to work straight out of the box. Obviously I was wrong !!!!!!

Thanks Ed

#4 Beerman

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Posted 17 September 2007 - 05:30 AM

QUOTE (bloody computers @ Sep 17 2007, 08:18 AM) <{POST_SNAPBACK}>
I was afraid someone would say to contact Dell. I've just spent over a week in Dell Hell trying to get someone to get my brand spanking new PC to work. To their credit they did send a service  technician to my house where he spent over 4 hours reinstalling everything. He must have missed this problem.

I thought a brand new PC was just meant to work straight out of the box. Obviously I was wrong !!!!!!

Thanks Ed

Have you tried their forums?  You  might be happily surprised as I've been there a few times and have always gotten some help. It's worth a try.
Paul
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Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3  Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer  DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR  2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer  H233H monitor-1 ATI DCT-W7 X64 Ultimate
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#5 bloody computers

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Posted 27 September 2007 - 04:09 AM

QUOTE (Beerman @ Sep 17 2007, 05:30 AM) <{POST_SNAPBACK}>
Have you tried their forums?  You  might be happily surprised as I've been there a few times and have always gotten some help. It's worth a try.



Is there anyone at Roxio prepared to help me out on this.

#6 grandpabruce

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Posted 27 September 2007 - 04:45 AM

QUOTE (bloody computers @ Sep 27 2007, 07:09 AM) <{POST_SNAPBACK}>
Is there anyone at Roxio prepared to help me out on this.


You could contact them, directly via a link on their main website.  You are on the forums, which isn't Roxio tech support.  We are users like you.
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#7 tbrewst

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Posted 27 September 2007 - 06:31 AM

Are you trying to make the discs from the Home app or from Music Disc Creator?
If from the Home app try using Music Disc Creator and see if you have any more luck.
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