I had a customer install ECC7 and then was unable to use her 2 CDRW drives since then. She has WinXP Home and I had found the CDR4_xp.sys was not loading too, through System Events. They had the yellow I next to them in Device Manager. After trouble shooting the hardware end and finding no problem, I uninstalled Roxio and they still weren't there.
I noticed Napster on her computer and she said she didn't install it. It was installed the same day as ECC7. I assume Roxio had installed Napster along with ECC7 and when I uninstalled Napster, the drives show up and are usable again. I will install Roxio again and see where I can either un-select Napster installation or uninstall it after the installation. I did not find this answer when searching the forum twice before.
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EMC7 & Napster
Started by
ThePhnx
, Sep 16 2007 01:58 PM
1 reply to this topic
#2
grandpabruce
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Posted 16 September 2007 - 02:21 PM
QUOTE (ThePhnx @ Sep 16 2007, 04:58 PM) <{POST_SNAPBACK}>
I had a customer install ECC7 and then was unable to use her 2 CDRW drives since then. She has WinXP Home and I had found the CDR4_xp.sys was not loading too, through System Events. They had the yellow I next to them in Device Manager. After trouble shooting the hardware end and finding no problem, I uninstalled Roxio and they still weren't there.
I noticed Napster on her computer and she said she didn't install it. It was installed the same day as ECC7. I assume Roxio had installed Napster along with ECC7 and when I uninstalled Napster, the drives show up and are usable again. I will install Roxio again and see where I can either un-select Napster installation or uninstall it after the installation. I did not find this answer when searching the forum twice before.
I noticed Napster on her computer and she said she didn't install it. It was installed the same day as ECC7. I assume Roxio had installed Napster along with ECC7 and when I uninstalled Napster, the drives show up and are usable again. I will install Roxio again and see where I can either un-select Napster installation or uninstall it after the installation. I did not find this answer when searching the forum twice before.
Although you are posting in the wrong forum, EMC 7 requires Napster to be installed initially, because for whatever reason, it is the engine for Creator Classic.
Once you install the software, and you see that Creator Classic is running ok, you can uninstall Napster, and all of EMC 7 should still work.
Don't ask me why that is. I have no clue, but it does work.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
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PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
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Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
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Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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