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Buzz will not open on XP laptop

#1 Darin

Newbie

Group: Members
Posts: 1
Joined: 23-September 07

Posted 23 September 2007 - 01:45 PM

Hi All
Just installed buzz on my sony vaio laptop. When I try and open up the application, it comes up with a windows error box "Roxio Buzz has encountered a problem and needs to close. We are sorry for the inconvenience." Has anyone else had this problem please, or can anyone suggest a possible solution.

Thanks

#2 roxonline

Mad Scientist

Group: Roxio Labs
Posts: 116
Joined: 26-June 06

Posted 25 September 2007 - 11:16 AM

It sounds like .NET 3.0 is not installed. The installer checks for it but maybe there is something with your system where it appears to be installed but it isn't.

You can get it here:

https://www.microsoft.com/downloads/details...;DisplayLang=en

Let me know if that fixes the problem.

www.roxioonline.com