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Multiple Problems with Roxio Easy Media 9 Several errors when running programs

#1 User is offline   mfiedl 

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Post icon  Posted 03 October 2007 - 05:47 PM

I have had Easy Media 9 for about a year, but as I am doing some more things with the program I am starting to run into problems with it.

1. When I select music disc creator it always hangs on the screen "loading component."

2. If I select create Jukebox when I go to select folders and files it only allows me to select files from 1 folder; any attempt to make the dropdown expand and show more folders causes the program to hang.

3. I have recorded all my files on my hard drive as .wav files and I am now trying to convert them to .mp3 to get them over to a portable player. The only way I can accomplish this, because of the above problems, is to use the audio editor and when I use that, it does work, but the titles that I had typed into the .wav files are getting messed up. About 50% of the time the files go across as I originally typed them in (except the letters are all compressed together). The other 50% of the songs I am converting go back to their native track 1, track 6, track 3, etc.

I have removed and reloaded the program at least once and it makes no difference at all in the performance of the above tasks. Any suggestions?

I have found some other small anomalies with the program, but they are not show stoppers like the above are.

I have run a full system virus scan and found no problems.

This post has been edited by mfiedl: 03 October 2007 - 05:51 PM

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#2 User is offline   james_hardin 

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Posted 04 October 2007 - 03:06 AM

Uninstall and strictly follow the Clean Install procedures.
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#3 User is offline   mfiedl 

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Posted 04 October 2007 - 06:07 PM

QUOTE (james_hardin @ Oct 4 2007, 03:06 AM) <{POST_SNAPBACK}>
Uninstall and strictly follow the Clean Install procedures.


Thanks, James. This fixed the modules in Creator, but I still have the problem with file names.

Any suggestions?
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#4 User is offline   james_hardin 

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Posted 05 October 2007 - 01:43 AM

Good to hear!

Sorry, I don't do music so someone else will have to jump on that one…
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
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