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BSOD from DRVMCDB.SYS

Started by UrbanRunner , Oct 04 2007 06:55 AM

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10 replies to this topic

#1 UrbanRunner

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Posted 04 October 2007 - 06:55 AM

I just had my system crash following startup and Windows tells me it was caused by DRVMCDB.SYS from Sonic.


QUOTE (Kevin J @ Jan 26 2007, 01:08 PM) <{POST_SNAPBACK}>
Unfortunately this is a known issue that requires a new installer. I have sent you a private message with a new download.

Sorry for the inconvenience, no one likes blue screens.


Please send me the new installer. I have sent Kevin a PM as well.

#2 ogdens

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Posted 04 October 2007 - 10:12 AM

QUOTE (UrbanRunner @ Oct 4 2007, 10:55 AM) <{POST_SNAPBACK}>
I just had my system crash following startup and Windows tells me it was caused by DRVMCDB.SYS from Sonic.




Please send me the new installer. I have sent Kevin a PM as well.




Ths following is a post from Kevin back in May 07.




Kevin J   May 21 2007, 03:22 PM
IP: 128.95.141.49 | Post #51|
                 

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         Group: Moderator - Roxio
         Posts: 170
         Joined: 17-August 06
                  Member No.: 9,320

                   
        
                   Everyone who has sent me a PM will get a response today with the fix.

For people who are reading this seeking a resolution, please contact Technical Support. I am leaving Sonic and will no longer be responding to posts on the forum or to private messages so don't bother.

Good luck

Edited by ogdens, 04 October 2007 - 10:14 AM.

#3 UrbanRunner

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Posted 04 October 2007 - 11:04 AM

Oh, sh*t! Does that mean I have to pay $1.89 per minute (US) to call to get this fix. I'm thinking of just removing the program and being done with it.

#4 marlinsinger

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Posted 04 October 2007 - 12:00 PM

Have you tried this.
Marlin

Intel Core 2 Duo E6700 2.66ghz
Intel DG965WH MB - Onboard HD Audio
BFG GeForce 8800GTS OC 640MB Graphics Card
Western Digital 250GB SATA 300 main HDD
Western Digital 250GB SATA 300 secondary HDD
Western Digital 400GB SATA 300 HDD --| All in an AMS 4 drive
Western Digital 500GB SATA 300 HDD    | eSATA enclosure
2 Samsung 500GB SATA 300 HDD       --| JBOD setup
3GB DDR2-800  memory
Lite-On LH-20A1S DVD Burner
Lite-On LH-20A1L DVD Burner
Windows XP Home SP2
Gateway 24" FPD2485W Monitor
HP Photosmart D5360 Inkjet
HP 3800 Color Laserjet
HP 4890 Scanjet

#5 gaper1

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Posted 04 October 2007 - 12:41 PM

QUOTE (UrbanRunner @ Oct 4 2007, 11:04 AM) <{POST_SNAPBACK}>
Oh, sh*t! Does that mean I have to pay $1.89 per minute (US) to call to get this fix. I'm thinking of just removing the program and being done with it.



You can also submit a webticket. It's not like you were able to call Kevin anyway. What's the difference between submit a webticket and send a PM to Kevin?

#6 Gerry A

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Posted 28 November 2007 - 04:50 PM

I am having the same problem. How can I get the new installer?

#7 ogdens

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Posted 28 November 2007 - 05:57 PM

QUOTE (Gerry A @ Nov 28 2007, 07:50 PM) <{POST_SNAPBACK}>
I am having the same problem. How can I get the new installer?


Contact Roxio Suppport (top right on this page).

#8 jmgarne

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Posted 15 December 2007 - 06:09 PM

Am having the same issue with blue screen and drvmcdb.sys being identified as the issue.  Can you provide me the link/fix please?

#9 ogdens

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Posted 16 December 2007 - 04:53 AM

QUOTE (jmgarne @ Dec 15 2007, 09:09 PM) <{POST_SNAPBACK}>
Am having the same issue with blue screen and drvmcdb.sys being identified as the issue.  Can you provide me the link/fix please?


Re-read post #2, try the suggested fix in post #4, and if that does not work contact Tech Support.

#10 Joe12

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Posted 07 January 2008 - 04:21 AM

I have the same problem and plan to use the software a lot.  The fix in post 4 does not work, at least for me.  I'm still waiting for a respnse from Tech support.

#11 John at Roxio

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Posted 13 February 2008 - 02:25 PM

For individuals having this issue, please see the following KB article:
http://kb.roxio.com/content/kb/DLA/000012DL

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