2 replies to this topic

[whitapple1v7]

I bought a legitimate copy of Toast 7 and have bought Toast 5 & 6 in the past.  I sent away for my rebate after leaving it on my desk for some time.  My rebate was turned down because it was postmarked a few days past 30 days.  Although the requirements said nothing about a post date, it was mentioned in in the corner of the rebate form.  If anyone has a name who I can talk to, let me know.  It may be only $20.00, but it is the principle of the thing.  I have been a loyal customer for several years.  What makes it worse is the Rebate is valid through August 2007.  If I can't get this resolved to my satisfaction, then my respect of Roxio is Toast!

[patatrox]

whitapple1v7, on Jan 5 2006, 10:50 PM, said:

I bought a legitimate copy of Toast 7 and have bought Toast 5 & 6 in the past.  I sent away for my rebate after leaving it on my desk for some time.  My rebate was turned down because it was postmarked a few days past 30 days.  Although the requirements said nothing about a post date, it was mentioned in in the corner of the rebate form.  If anyone has a name who I can talk to, let me know.  It may be only $20.00, but it is the principle of the thing.  I have been a loyal customer for several years.  What makes it worse is the Rebate is valid through August 2007.  If I can't get this resolved to my satisfaction, then my respect of Roxio is Toast!

Check your e-mail please.

[fingerman]

The rebate does clearly mention the 30 day postmark in 2 places.

However, the past month was a busy time for everyone, especially with the holidays and all, so as Patrick has posted below... he'll look into it. If you've missed it by only a few days or so, he'll see what he can do.