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MyDVD9 Just Started Locking Up


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#1 MegaHertz

MegaHertz

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Posted 14 October 2007 - 07:40 PM

After using MyDVD9 for several months, I am now encountering frequent lock-ups.  

MyDVD9 always freezes after I save my project. As soon as the .dmsd file finishes saving and the program returns to the main window, everything is non-responsive. My only choice at that point is to end MyDVD9(really, Videowave9.exe) using Windows Task Manager. When I restart MyDVD9 (from the Roxio Creator 9 Home or directly from the Start-up Menu), I can open the saved project (.dmsd file), but MyDVD9 immediately freezes after the project loads. I am dead in the water now.

As I said, MyDVD9 had been working before. I upgraded my Nvidia drivers when I originally installed EMC9 Deluxe earlier this year.  I also have DirectX9.0c installed.  I don't know what may have changed on my system since then, other than automatic Windows XP updates and Norton Internet Security updates. Other applications still run fine. Only MyDVD9 is locking up.

I read about the "One Button Cleanup" in Norton that deletes Roxio registry entries, but I don't have that feature in Norton Internet Security (that I can find) -- so I don't think the MyDVD9 lock-ups are caused by Norton.

Suggestions?  Let me know if you need more info.

Thanx.

System specs:
Dell Dimension 8400
WinXP Pro SP2 (5.1, Build 2600)
DirectX 9.0c (4.09.0000.0904)
Pentium 4 3.00 GHz
1GB Ram
Nvidia GeForce 6800 (256MB)
main driver:  nv4_disp.dll version 6.14.0010.9424 (4/19/2007)
1280 x 1024 (32bit) (60Hz) display mode
SB Audigy 2 ZS Audio

#2 jeanrosenfeld

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Posted 03 November 2007 - 12:20 PM

Try a repair: Control panel, add/remove highlight the Roxio Easy media crator suite, click change; click next untilk you get a screen with the options Modify, repair, remove; select repair, click next. It may ask for a file, If so if you installed from a CD, insert the CD. If you installed from a downloaded installation file, you may need to first extract the contents of that file (use Winzip or similar), then when the repair asks for a file, browse to where you extracted them where the file it wants is.
Dell XPS630i. Chipset: nVIDIA nForce 650i SLI. CPU: Intel Core 2 Quad Q6600 2.4 GHz. RAM: 3 GB (DDR2-800 DDR2 SDRAM). Hard drives: 2x WD25 00AAJS-75VWA 250GB SATA. Video: NVIDIA GeForce 8800 GT 512 MB. Audio: Audigy 2 (Dell OEM). DVD RW drives: Liteon iHAS234, HL-DT-ST DVD+-RW GSA-H73N. All drivers and firmware up to date.
XP Pro SP3 , IE 8, WMP 11, all updates. Creator 2011 Pro.




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