2 replies to this topic

[lorriemaxx]

I've been using Videowave 7 for about a year.  I have always had some problems with the first DVD not always burning correctly.  It worked on the first try about 2/3 of the time.  These are the types of problems I have had:  sometimes the whole thing will play on a computer but not on a settop DVD player;  sometimes all but one title in the production will play; sometimes clicking on a title will cause the DVD player to stop, or the movie will stop in the middle.  Burning a second (or sometimes third) DVD has solved this in the past.  Wasteful, but it worked.  I am currently working on a project that I CANNOT get to work   .  I have wasted about 10 DVDs on this.  Every time, something different doesn't work.  I have rebuilt the whole thing from scratch twice, tried saving it as an .iso file and copying it to DVD, uninstalled and reinstalled my software, gotten the patch to see if that helps, used two different brands of DVD-Rs, both of which have worked in the past.  So far nothing seems to fix the problem.  I emailed Roxio, but have gotten no response.  Their tech articles were worthless.  Can anyone help?  I am REALLY getting frustrated, and I have people waiting for this DVD.

Thanks,

Lorrie

[ml]

Your method of first burning to an 'image file' and then using Disk Copier to burn the DVDs usually gives consistently good quality DVDs that will play on most players.   ( Of course, some DVD players prefer + and some - Rs.)

I've got some suggestions - none of which might help.

Make certain that you've downloaded and installed updates from your DVD burner manufacturer.   While you're on the website, check to see if the manufacturer recommends any brand of DVD.

Restart your computer, disconnect from the net and turn off all firewalls and virus checking programs before you burn.

Burn at a slower speed. (  Many manufacturer's recommend this if you're having difficulty getting good DVDs.)

Make certain that the burned surface (including the unburned edges) have no fingerprints or dust on them.

Let us know your results.

[sknis]

mlpasley, on Jan 6 2006, 02:38 PM, said:

Your method of first burning to an 'image file' and then using Disk Copier to burn the DVDs usually gives consistently good quality DVDs that will play on most players.   ( Of course, some DVD players prefer + and some - Rs.)

I've got some suggestions - none of which might help.

Make certain that you've downloaded and installed updates from your DVD burner manufacturer.   While you're on the website, check to see if the manufacturer recommends any brand of DVD.

Restart your computer, disconnect from the net and turn off all firewalls and virus checking programs before you burn.

Burn at a slower speed. (  Many manufacturer's recommend this if you're having difficulty getting good DVDs.)

Make certain that the burned surface (including the unburned edges) have no fingerprints or dust on them.

Let us know your results.

Might want to buy a couple of RW discs to play with; cheaper in the long run.