6 replies to this topic

[joelsdean]

Hi All

I have installed EMC 10 and I am very pleased with the results but I do have one problem.  I researched it on these boards and it seems I may be the only one with this problem.

When I try to open Videowave or My DVD I get the following messages:

"The following must be activated before using this application
MPEG-2
click OK to activate, or cancel to abort."

When I click on OK I get the following message

"No permission - Bad installation."

If I click on cancel Videowave works fine except I can not read MPEG-2 encoded files or burn a DVD.

I have installed a new ATI x1650 video board and suspect that this may be part or all of the problem. Additionally, I ran the Microsoft program that analyzes the existing codec on the machine and it indicates that the current MPEG-2 codec is from Sonic.

So I guess my question is - Is this a compatability issue with this board and/or is there a work around/fix.

Many Thanks in advance for any assistance anyone can give.

Joel Dean

[TomXPS]

Hi All

I have installed EMC 10 and I am very pleased with the results but I do have one problem.  I researched it on these boards and it seems I may be the only one with this problem.

When I try to open Videowave or My DVD I get the following messages:

"The following must be activated before using this application
MPEG-2
click OK to activate, or cancel to abort."

When I click on OK I get the following message

"No permission - Bad installation."

If I click on cancel Videowave works fine except I can not read MPEG-2 encoded files or burn a DVD.

I have installed a new ATI x1650 video board and suspect that this may be part or all of the problem. Additionally, I ran the Microsoft program that analyzes the existing codec on the machine and it indicates that the current MPEG-2 codec is from Sonic.

So I guess my question is - Is this a compatability issue with this board and/or is there a work around/fix.

Many Thanks in advance for any assistance anyone can give.

Joel Dean

With version 9 I had a problem and found the following link worked.   I just received 10 so have not had a chance to install it, but plan on disabling all startup programs when I install it to just to be safe.  

Here is the link
http://forums.support.roxio.com/index.php?showtopic=26297

[joelsdean]

With version 9 I had a problem and found the following link worked.   I just received 10 so have not had a chance to install it, but plan on disabling all startup programs when I install it to just to be safe.  

Here is the link
http://forums.support.roxio.com/index.php?showtopic=26297

Thanks Tom I'll check it out this evening and let you know how it works out.

[grandpabruce]

Thanks Tom I'll check it out this evening and let you know how it works out.

You shouldn't be getting an activation notice in EMC 10, because I believe that Roxio dropped activation in this version.

My guess is that it is some sort of strange carryover from another version on your hard drive.  Do you have EMC 9 on your computer, also?

[joelsdean]

You shouldn't be getting an activation notice in EMC 10, because I believe that Roxio dropped activation in this version.

My guess is that it is some sort of strange carryover from another version on your hard drive.  Do you have EMC 9 on your computer, also?

Bruce:

Thanks for the response.  Prior to installing EMC 10 I uninstalled EMC 9 and everything Roxio or Sonic on this machine.  I did regedit and deleted everything with Roxio or Sonic then, ran msconfig to shut off all startup programs and installed EMC 10.  I may have missed something so I will uninstall EMC 10 and do a complete reinstall and let everyone know the results in about two hours.

[joelsdean]

Bruce:

Thanks for the response.  Prior to installing EMC 10 I uninstalled EMC 9 and everything Roxio or Sonic on this machine.  I did regedit and deleted everything with Roxio or Sonic then, ran msconfig to shut off all startup programs and installed EMC 10.  I may have missed something so I will uninstall EMC 10 and do a complete reinstall and let everyone know the results in about two hours.

Bruce, Tom:

Thank You both.

Bruce, you were right about some EMC 9 stuff being left behind.

Tom, the link you gave me was very helpful.

Everything is seems to be working fine now.

Sorry it took so long getting back you.  I had trouble logging into the Roxio site last night.

Again, Thanks

Joel

[grandpabruce]

Bruce, Tom:

Thank You both.

Bruce, you were right about some EMC 9 stuff being left behind.

Tom, the link you gave me was very helpful.

Everything is seems to be working fine now.

Sorry it took so long getting back you.  I had trouble logging into the Roxio site last night.

Again, Thanks

Joel

You are welcome, Joel.  I am glad that you are up and running, and you posting back with your success will help others with the same problem.