[fargione]

Hi Folks,

My superdrive worked perfectly fine with Toast Titanium 6.1, burning Cd's,Dvd's,dual layer Dvd's without any issues.
But just recently Toast has informed me that it cannot find a recorder.
here is the details of my superdrive as listed by System Profiler:
MATSHITA DVD-R UJ-85J:

Firmware Revision: FAV1
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Media Type: CD-ROM
Blank: No
Erasable: No
Overwritable: No
Appendable: No

I am currently trying to get Roxio suipport to resolve the issue but no luck so far.
I have uninstalled & re-installed the Toast software,repaired permissions,the works, but still Toast cannot see the Superdrive.
I have created a new account to see if that will help but no joy.
The only thing I can think of is I installed a recent firmware update for the MacBook Pro & maybe that had something to do with it.
I also don't think that updating to the latest version of Toast 8 will resolve the issue either.
Remember that the Superdrive was working just fine with Toast.
Oh! I should point out that the drive plays Dvd movies & music Cd's & reads Data Dvd's\Cd's just fine.
I have searched the forums & apple support documents to no avail.
Anybody have any ideas or a similar problem.

Thanks
fargione

MacBook Pro 17" model 2,1 Mac OS X (10.4.10)

[tsantee]

I can't think of a reason why Toast wouldn't see the drive. During all you reinstalls did you trash both the Toast plist and prefs files from your user Library?

[fargione]

I can't think of a reason why Toast wouldn't see the drive. During all you reinstalls did you trash both the Toast plist and prefs files from your user Library?

Hi tsantee,

thanks for your post,
Yep! I searched for toast & roxio items & removed the relevant files before reinstall.
It has me stumped.
I think I may have to resort to a complete os reinstall as my preference is to use toast & not the system burning tool.

fargione

[tsantee]

Hi tsantee,

thanks for your post,
Yep! I searched for toast & roxio items & removed the relevant files before reinstall.
It has me stumped.
I think I may have to resort to a complete os reinstall as my preference is to use toast & not the system burning tool.

fargione

Before you reinstall the OS, just download and apply the combined system update on top or your existing OS. There are times when incremental updates cause odd problems that are fixed by applying the combined system update.

[fargione]

Before you reinstall the OS, just download and apply the combined system update on top or your existing OS. There are times when incremental updates cause odd problems that are fixed by applying the combined system update.

My problem has been solved!
I have carried out a complete re-install of the Os & I am right back up to OS 10.4.10.
Al the available updates have been installed & Toast 6.1.1 works just fine & sees the superdrive without any problems.

I think I have worked out what caused Toast to break.
Sometime back I was advised to run an app called Monolingual.
It is a utility that removes unecessary language resources from the os & reclaims disk space.

My advice is to live with the extra language's & avoid Monolingual.
Once again thank you all for your help.
Fargione