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Cannot load DMSM files into DVD builder

#1 User is offline   waynehoyle 

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Posted 27 October 2007 - 03:51 AM

I have created some DMSM files but when I opened DVD builder and tried ADD the files to the menu box nothing happened.
I am using EMC7 and Windows XP Home.
I had the programme on my last computer and it worked fine but now I have got a new machine although the editing went fine I cannot burn the files to a disc
Thanks
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#2 User is offline   james_hardin 

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Posted 27 October 2007 - 03:55 AM

QUOTE (waynehoyle @ Oct 27 2007, 07:51 AM) <{POST_SNAPBACK}>
I have created some DMSM files but when I opened DVD builder and tried ADD the files to the menu box nothing happened.
I am using EMC7 and Windows XP Home.
I had the programme on my last computer and it worked fine but now I have got a new machine although the editing went fine I cannot burn the files to a disc
Thanks

If you select Add New Title what happens?
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#3 User is offline   waynehoyle 

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Posted 27 October 2007 - 04:22 AM

QUOTE (james_hardin @ Oct 27 2007, 03:55 AM) <{POST_SNAPBACK}>
If you select Add New Title what happens?


When I click onAdd New Title the DVD project size at the bottom changes but no item is added to the menu.Further clicking on add title does not work
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#4 User is offline   james_hardin 

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Posted 27 October 2007 - 04:28 AM

I would go try a Repair option, in Control Panel – Add/Remove Programs – Roxio.

If that doesn't work, then unistall/reboot/reinstall.
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#5 User is offline   waynehoyle 

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Posted 27 October 2007 - 04:32 AM

QUOTE (james_hardin @ Oct 27 2007, 04:28 AM) <{POST_SNAPBACK}>
I would go try a Repair option, in Control Panel – Add/Remove Programs – Roxio.

If that doesn't work, then unistall/reboot/reinstall.


Thanks
I have tried a repair but the programme stops responding
Will have to try a new install
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#6 User is offline   waynehoyle 

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Posted 27 October 2007 - 05:47 AM

QUOTE (waynehoyle @ Oct 27 2007, 04:32 AM) <{POST_SNAPBACK}>
Thanks
I have tried a repair but the programme stops responding
Will have to try a new install


No joy I'm afraid
I still get the same result having deleted , shut down and re installed
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#7 User is offline   ogdens 

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Posted 27 October 2007 - 05:52 AM

QUOTE (waynehoyle @ Oct 27 2007, 09:47 AM) <{POST_SNAPBACK}>
No joy I'm afraid
I still get the same result having deleted , shut down and re installed


See if this helps http://forums.support.roxio.com/index.php?showtopic=11313
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#8 User is offline   waynehoyle 

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Posted 27 October 2007 - 06:26 AM

QUOTE (ogdens @ Oct 27 2007, 05:52 AM) <{POST_SNAPBACK}>
See if this helps http://forums.support.roxio.com/index.php?showtopic=11313


Many thanks for your kind and speedy help
It looks to me , as someone who recently upgraded to IE7 as if this could be the problem

Once again thanks
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#9 User is offline   gi7omy 

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Posted 27 October 2007 - 07:36 AM

QUOTE (waynehoyle @ Oct 27 2007, 03:26 PM) <{POST_SNAPBACK}>
It looks to me , as someone who recently upgraded to IE7 as if this could be the problem



Yep - that's exactly the problem (as is Media Player 11)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#10 User is offline   waynehoyle 

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Posted 28 October 2007 - 05:48 AM

QUOTE (gi7omy @ Oct 27 2007, 07:36 AM) <{POST_SNAPBACK}>
Yep - that's exactly the problem (as is Media Player 11)


Not sure what you mean about MP11
Do you mean this will not work with IE& or do you mean that MP11 causes Roxio not to work ?
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#11 User is offline   myguggi 

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Posted 28 October 2007 - 05:53 AM

QUOTE (waynehoyle @ Oct 28 2007, 09:48 AM) <{POST_SNAPBACK}>
Not sure what you mean about MP11
Do you mean this will not work with IE& or do you mean that MP11 causes Roxio not to work ?


Both IE7 and WMP11 break EMC 7/7.5

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#12 User is offline   ogdens 

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Posted 28 October 2007 - 07:21 AM

QUOTE (waynehoyle @ Oct 28 2007, 09:48 AM) <{POST_SNAPBACK}>
Not sure what you mean about MP11
Do you mean this will not work with IE& or do you mean that MP11 causes Roxio not to work ?


Re-read post #7.

Here's how to roll them back http://forums.support.roxio.com/index.php?showtopic=23162
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#13 User is offline   CactusJackSlade 

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Posted 30 October 2007 - 10:36 PM

I just loaded this and it cured my problem, I found this elsewhere on this forum. This was the final thing I had to do after removing IE7 and going back to IE6.

http://images.roxio.com/en/support/pxengine3_00_58a.zip

Here is the thread I found, at the bottom, posted by ml:
http://forums.support.roxio.com/index.php?...o+drive+present

Hope this helps...

CJS

This post has been edited by CactusJackSlade: 30 October 2007 - 10:37 PM

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