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Not compatible with Leopard Can't burn a disc anymore

#1 User is offline   menkor 

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Posted 28 October 2007 - 09:20 PM

Just upgraded to Leopard. When I tried to burn a disc, I get:

"Couldn't complete the last command because of a Mac OS Error

Result Code = -13780"

Will Roxio post a fix for this? Is there a workaround? I don't need any of the features added for Toast 8, but do use the compression feature in Toast 7. Any alternatives, other than buying the upgrade?

Thanks,

Russ
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#2 User is offline   Bakeroid 

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Posted 29 October 2007 - 05:30 AM

Had the same problem. Reloaded my old original 7.0.2 version disc and it works fine. Could it be that Roxio put a poison pill in version 7.1.2 so it wouldn't work in Leopard and you had to buy Toast 8?





QUOTE (menkor @ Oct 28 2007, 09:20 PM) <{POST_SNAPBACK}>
Just upgraded to Leopard. When I tried to burn a disc, I get:

"Couldn't complete the last command because of a Mac OS Error

Result Code = -13780"

Will Roxio post a fix for this? Is there a workaround? I don't need any of the features added for Toast 8, but do use the compression feature in Toast 7. Any alternatives, other than buying the upgrade?

Thanks,

Russ

0

#3 User is offline   patatrox 

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Posted 29 October 2007 - 09:19 AM

QUOTE (Bakeroid @ Oct 29 2007, 08:30 AM) <{POST_SNAPBACK}>
Had the same problem. Reloaded my old original 7.0.2 version disc and it works fine. Could it be that Roxio put a poison pill in version 7.1.2 so it wouldn't work in Leopard and you had to buy Toast 8?


No, it could not be.
- patatrox

Follow Roxio on Twitter - http://www.twitter.com/RoxioProducts
Follow patatrox on Twitter - http://www.twitter.com/toastguy
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#4 User is offline   MrKarst 

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Posted 30 October 2007 - 04:52 PM

I saw your post in another similar thread saying Roxio would be providing a patch for 7.1.2 due to the serious nature of the problem. Do you have any idea when it will be made available? Thanks!
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#5 User is offline   menkor 

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Posted 31 October 2007 - 02:04 AM

Hopefully soon -- several of my co-workers have the same problem. There seems to be a lot of posts on other sites too ...
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#6 User is offline   Michael1970 

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Posted 31 October 2007 - 02:04 PM

I just received a blunt email from Roxio saying that Toast 7 is not compatible with Leopard & they will not be providing a patch to fix it.

Great Work Roxio. Excellent Customer Service. I bought Toast 7 less than a year ago and paid a premium price for it $A150. And you couldn't give a #$^@.

Toast is an excellent product and I have loved using it. But this company has absolutely no integrity.

As for them including a bug so it wouldn't work in Leopard, I never would have thought a company would do that but now I would have to say that's probably the case.

And I am sure that my message will be removed by Roxio censors.

You are a major disappointment.
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#7 User is offline   gaper1 

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Posted 01 November 2007 - 07:02 AM

QUOTE (Michael1970 @ Oct 31 2007, 02:04 PM) <{POST_SNAPBACK}>
As for them including a bug so it wouldn't work in Leopard, I never would have thought a company would do that but now I would have to say that's probably the case.


How could this be a bug? Toast 7 was released in 2005. was Leopard even announced?
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#8 User is offline   ivanatrox 

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Posted 01 November 2007 - 07:54 AM

Hi

Please read the pinned post Roxio Applications and Mac OS X v10.5 Leopard in the forum for more information

If you wish to provide more feedback, please contribute to the main thread Toast 7 - compatible with OS X 10.5 (Leopard)?

Thanks

Ivan

This post has been edited by ivanatrox: 01 November 2007 - 08:00 AM

ALL YOUR BASE ARE BELONG TO US !
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