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RecordNow 6.5.3 restoring from backups

#1 User is offline   groo44 

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Posted 29 October 2007 - 05:31 PM

Hi...

I have a Dell Dimension 2400 that came with Sonic RecordNow 6.5.3. I got hit with a virus and was advised to backup what I needed and reformat the hard drive.

I backed up the data using the Veritas Simple Backup within RecordNow. Did a test backup and restore, too - no problems.

I reformatted my hard drive and did a restore. Reloaded 6.5.3 from the Dell disc. Went to restore my personal files from the backups only to find that 6.5.3 now treats the Backup as an upgrade.

Can anybody help me recover my 5 dvd's worth of personal data?

Thanks,

George
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#2 User is offline   ogdens 

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Posted 29 October 2007 - 05:55 PM

QUOTE (groo44 @ Oct 29 2007, 09:31 PM) <{POST_SNAPBACK}>
Hi...

I have a Dell Dimension 2400 that came with Sonic RecordNow 6.5.3. I got hit with a virus and was advised to backup what I needed and reformat the hard drive.

I backed up the data using the Veritas Simple Backup within RecordNow. Did a test backup and restore, too - no problems.

I reformatted my hard drive and did a restore. Reloaded 6.5.3 from the Dell disc. Went to restore my personal files from the backups only to find that 6.5.3 now treats the Backup as an upgrade.

Can anybody help me recover my 5 dvd's worth of personal data?

Thanks,

George


Check with Dell it is their OEM software, they provide all support for their software.
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