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Printing problem? CD slim inserts not printing properly

#1 User is offline   JDRT66 

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Posted 30 October 2007 - 06:17 AM

Very strange stuff. I tried to print out a slim CD case insert and it comes out squished and elongated. I have looked all over to try and find a way to fix it and e-mailed support, but am not having any luck.
This has never happened to me before.
I'm using Roxio 7
Anybody have any ideas?
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#2 User is offline   lynn98109 

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Posted 30 October 2007 - 07:43 AM

Did you download - or let your computer auto-update - Internet Explorer 7 or WinPlayer 11 from Microsoft?

Both have been known to "break" EMC 7 / 7.5.

Lynn
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#3 User is offline   JDRT66 

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Posted 30 October 2007 - 08:40 AM

Aha!
Yes indeed. Both I believe.
Thanks Lynn. Good call.
What would be a reasonable solution to resolve this problem?
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#4 User is offline   lynn98109 

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Posted 30 October 2007 - 08:58 AM

QUOTE (JDRT66 @ Oct 30 2007, 09:40 AM) <{POST_SNAPBACK}>
Aha!
Yes indeed. Both I believe.
Thanks Lynn. Good call.
What would be a reasonable solution to resolve this problem?

Roll them back - info on how to is here:
http://forums.support.roxio.com/index.php?showtopic=23162

You might try rolling back IE7 first, and see if that does what you need.

Lynn

This post has been edited by lynn98109: 30 October 2007 - 08:59 AM

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#5 User is online   ogdens 

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Posted 30 October 2007 - 09:00 AM

QUOTE (JDRT66 @ Oct 30 2007, 12:40 PM) <{POST_SNAPBACK}>
Aha!
Yes indeed. Both I believe.
Thanks Lynn. Good call.
What would be a reasonable solution to resolve this problem?


Read this http://forums.support.roxio.com/index.php?showtopic=23162
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#6 User is offline   JDRT66 

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Post icon  Posted 30 October 2007 - 11:07 PM

Thanks for the help.
I checked and restored to just before my last update for IE 7 and it's working again!
Don't know if everything is working, but that problem is gone and I still have IE 7 and WMC 11 installed.
Interesting.
I got my fingers crossed
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