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Can not view files on DVD written with Sonic

#1 User is offline   jbpeter 

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Posted 05 November 2007 - 01:59 AM

Dear all,
I need some help and recommendations ugrently, can you kindly assist?

I burned my data to DVD +R (about 20 pcs) using Sonic (this software is bundle with my Dell Inspiron).

Last month, Sonic give me a lot of problem, when I eject the Drive, it give me a "Blue Screen". So I decided to remove the software... but somehow, due to some unexpected problem. I formatted my HDD and return to Factory default.

After that I realised, I have lost my Sonic Installation CD. So I requested Roxio Creator MyDVD Combo LE from Dell.

After installation, I can't view the Data on my DVDs.

From "My Computer" D: is 0 bytes (Total Size and Free Space)
but in Roxio Creator MyDVD Combo LE, the following appear

Tools>Disc Information>
Inserted Disc
Disk Type : DVD+R, Closed, Data
Number of Zones: 1
Free Space: 0.00MB (0 Sectors)
Used Space: 3,050.6MB (1,561,920 Sectors)

Please help,

Regards,
Peter Low
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#2 User is offline   lynn98109 

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Posted 05 November 2007 - 02:38 AM

You have now discovered why it is not a good idea to -

- use the eject button when WinXP isn't finished

- use Packet-Writing (where you format the disc - Sonic's DLA, Roxio's Drag2Disc, Nero's InCD, etc) as a long-term backup, instead of a Sessions-based program like Sonic's Data Disc or Roxio's Creator Classic, or even the built-in WinXP burning (altho admittedly WinXP can't burn to DVDs).

Try one of the recovery programs, such as cdroller (www.cdroller.com) or ISOBuster (www.isobuster.com) - both have impressive testimonials on their websites and in the Roxio boards. Both have a "trial" Version that lets you see if anything can be recovered before you have to pay.

Let us know how it goes. The fact that you used R media increases the odds of recovery.

Lynn
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#3 User is offline   jbpeter 

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Posted 05 November 2007 - 06:54 PM

Dear Lynn,

I do not how to express my sincere thanks to your help... all my DVDs can be viewed now but yet to be retrieved. Somehow I think everything will be OK.

I downloaded both the software, both have their strong point. I'm yet to decide which one to purchase.

A big Thank you again, Lynn

Regards,
Peter Low
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#4 User is offline   lynn98109 

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Posted 06 November 2007 - 03:52 AM

You're welcome. Thanks for letting us know it is turning out well. smile.gif

(These situations don't all work out that way sad.gif)

Lynn

This post has been edited by lynn98109: 06 November 2007 - 03:52 AM

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