I have Roxio Creator Basic V9 that came installed on me laptop computer. When I am connected to the internet the program works. However if I am not connected to the internet I get a windows error message saying that the Program has stopped working. What can I do to correct this problem?
1
Stop working error
Started by
reedman2828
, Nov 08 2007 12:30 AM
2 replies to this topic
#2
james_hardin
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Posted 08 November 2007 - 01:54 AM
You have a modified version supplied by an OEM. Contact them about this problem.
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#3
grandpabruce
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Posted 08 November 2007 - 04:39 AM
QUOTE (reedman2828 @ Nov 8 2007, 02:30 AM) <{POST_SNAPBACK}>
I have Roxio Creator Basic V9 that came installed on me laptop computer. When I am connected to the internet the program works. However if I am not connected to the internet I get a windows error message saying that the Program has stopped working. What can I do to correct this problem?
That is a common problem with the OEM versions of the software that comes with the computer. I don't think there is a cure, but you can contact the manufacturer of your computer and see if they have the fix.
That problem does not happen with the retail versions of the software.
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GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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