[smurph]

i am trying to burn a dvd copy of a movie that is in avi format.using mydvd i can get all the way to the video encoding process and my machine freezes.maybe i dont have the right codec or something similar might be happening.some help would be wonderful

[Beerman]

i am trying to burn a dvd copy of a movie that is in avi format.using mydvd i can get all the way to the video encoding process and my machine freezes.maybe i dont have the right codec or something similar might be happening.some help would be wonderful

If you didn't have the correct codec, MyDVD would not have let you import the file. Make sure your video drivers are up to date as well as DirectX.
Are your burning direct to disc? Is that about where it freezes? If so, try burning to an image file and then burn that image file to disc with Disc Copier.

[smurph]

thanks for the advice about the codecs and i didnt think about the direct x though.the other way sounds like a good idea though ill try both.if i update all that and none of that works then any ideas?

[MarkR]

thanks for the advice about the codecs and i didnt think about the direct x though.the other way sounds like a good idea though ill try both.if i update all that and none of that works then any ideas?

A listing of your machine specs can help. From the Start menu, open the RUN window and type dxdiag. It will list out the majority of your system with the exception of your burner. Put them in your signature like mine and Beerman's are. You do this from the My Controls link at the top of these pages.

This post has been edited by MarkR: 12 November 2007 - 07:06 PM

[Beerman]

thanks for the advice about the codecs and i didnt think about the direct x though.the other way sounds like a good idea though ill try both.if i update all that and none of that works then any ideas?

Let's take it one step at a time. Drivers and DirectX have made a big difference for many with similar problems.
Also, please answer the questions I asked earlier. I'm curious as to exactly what happens when you try to burn to an image file. My guess is the same thing.

[smurph]

Let's take it one step at a time. Drivers and DirectX have made a big difference for many with similar problems.
Also, please answer the questions I asked earlier. I'm curious as to exactly what happens when you try to burn to an image file. My guess is the same thing.

OK i listed some of my specs for you guys.All i would do is add the file to MyDVD and pick the menu.it would jump to the burn screen and i would click the burn button it would jump to 8% encoding and freeze.I havent tried the image file but i did add the direct x 9.0 which i didnt have.I will try to burn again and update with details.Thanks for all the help

[MarkR]

OK i listed some of my specs for you guys.All i would do is add the file to MyDVD and pick the menu.it would jump to the burn screen and i would click the burn button it would jump to 8% encoding and freeze.I havent tried the image file but i did add the direct x 9.0 which i didnt have.I will try to burn again and update with details.Thanks for all the help

You should add your video card to your specs

[smurph]

You should add your video card to your specs

Added my video card specs.
I also discovered today that no video would play and it had played before,so i checked and i had no divx codec so i added that. I tried burning a Divx disk since my dvd player will play them and it worked and fast too. So i went back to my dvd added the file and it told me to insert a blank disk which i had already done. I am totally lost here.Should i contact customer support tech since this product is still under warranty. So lost.
Thanks again for the help.So now i get the please insert blank disk when there is already one there.Weird huh

[Beerman]

Added my video card specs.
I also discovered today that no video would play and it had played before,so i checked and i had no divx codec so i added that. I tried burning a Divx disk since my dvd player will play them and it worked and fast too. So i went back to my dvd added the file and it told me to insert a blank disk which i had already done. I am totally lost here.Should i contact customer support tech since this product is still under warranty. So lost.
Thanks again for the help.So now i get the please insert blank disk when there is already one there.Weird huh

Since you added a video codec, you may want to take a look at this tip. EMC 9 had some problems with where it put certain divx files and this tip fixes that problem.