Roxio Community: CDR and DVD+R Burns now fail - "There is a problem..." - Roxio Community

Jump to content

Roxio Community
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

CDR and DVD+R Burns now fail - "There is a problem..."

#1 User is offline   BJBBJB 

  • Rookie
  • PipPip
  • Group: Members
  • Posts: 29
  • Joined: 23-May 07

Posted 17 November 2007 - 01:15 PM

I have been burning data CD and DVD's for a while with Roxio 9 and a Plextor 760A.

Today for no apparent reason, I am having problems using the exact same Verbatim media I have used in the past.

I tried to burn a data CD and it started burning, got about half way through and it stopped with the Roxio error message that "there was a problem writing to the disc".. Please retry, etc... So I tried different media for the heck of it and got the same result. Now for fun, I tried to burn just ONE SMALL FILE to a CDR and that worked! Hmmmm.

I tried to go to menu options and do a disc test with a CDR and it failed right away, it did not look like it even tried to read it. I tried to do a test of a DVD+R and it did test it, and it came back average quality.

Device manager says all is fine, and burner is running in UDMA4 mode.

Any ideas? I do have "verify disc" checked which I always have.

Very strange..

BJBBJB
0

#2 User is offline   MarkR 

  • Apprentice
  • PipPipPipPip
  • Group: Members
  • Posts: 134
  • Joined: 23-October 07

Posted 17 November 2007 - 01:25 PM

QUOTE (BJBBJB @ Nov 17 2007, 04:15 PM) <{POST_SNAPBACK}>
I have been burning data CD and DVD's for a while with Roxio 9 and a Plextor 760A.

Today for no apparent reason, I am having problems using the exact same Verbatim media I have used in the past.

I tried to burn a data CD and it started burning, got about half way through and it stopped with the Roxio error message that "there was a problem writing to the disc".. Please retry, etc... So I tried different media for the heck of it and got the same result. Now for fun, I tried to burn just ONE SMALL FILE to a CDR and that worked! Hmmmm.

I tried to go to menu options and do a disc test with a CDR and it failed right away, it did not look like it even tried to read it. I tried to do a test of a DVD+R and it did test it, and it came back average quality.

Device manager says all is fine, and burner is running in UDMA4 mode.

Any ideas? I do have "verify disc" checked which I always have.

Very strange..

BJBBJB

Since everything was working in the past and it is affecting all media, you might want to try a lens cleaner on your drive.
Mark Quay
--------------------
Computer user & head scratcher since 1978.

Windows XP-Pro (SP2), EMC-10 Suite / EMC-9 / EMC-7.5
Intel Core 2 CPU 6700 @ 2.66GHz w/4MB cache, Intel D975XBX2KR ATX Motherboard
4GB DDR2 SDRAM at 533MHz
256MB Radeon X1650Pro PCIe Video
300GB Serial ATA II HDD, (2) 700GB Ultra ATA HDD
Lite-On DVDRW 20x w/LightScribe LH-20A1H
Microtek ScanMaker i900 8.5x14 Scanner
0

#3 User is offline   james_hardin 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 10,000
  • Joined: 04-January 06
  • Gender:Male

Posted 18 November 2007 - 04:07 AM

The lens cleaner Mark suggested may help but it really sounds like your CD laser is failing.

These things are really just like light bulbs and do wear out.
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X
0

#4 User is offline   BJBBJB 

  • Rookie
  • PipPip
  • Group: Members
  • Posts: 29
  • Joined: 23-May 07

Posted 18 November 2007 - 10:28 AM

QUOTE (james_hardin @ Nov 18 2007, 04:07 AM) <{POST_SNAPBACK}>
The lens cleaner Mark suggested may help but it really sounds like your CD laser is failing.

These things are really just like light bulbs and do wear out.


Thanks for the thoughts. After much debugging I determined the issue was a hard drive file issue. There was a file that I could not even copy using explorer...so of course Roxio could not burn the file.

On one hand, I am glad that I don't have a Roxio or burner issue. On the other hand, now I have to replace an almost new hard drive!

BJBBJB
0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users