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Posted 17 November 2007 - 02:22 PM
Hi, I'm new here but please help.
I bought my MediaCreator version 9 nearly a year ago and have used many aspects of the software with no problems. Now I am finally finding some time to make a DVD, and I'm running into a huge problem. Any time I'm trying to edit video in either VideoWave or MyDVD, my computer will suddenly just go black and restart itself, with no warning. I don't have to be doing anything specific to cause this to happen... but I usually can't use the program for more than just a few minutes before my computer shuts down. Let me know if you need more info to help, but I surely do need help. I am very frustrated and almost wish I could just throw this software out the window -- I can use my basic Windows MovieMaker with less trouble than this! Argh!
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Computer System Crashes in VideoWave or MyDVD Shuts down computer with no warning whenever editing
#2
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Posted 17 November 2007 - 02:42 PM
QUOTE (romyandjess @ Nov 17 2007, 06:22 PM) <{POST_SNAPBACK}>
Hi, I'm new here but please help.
I bought my MediaCreator version 9 nearly a year ago and have used many aspects of the software with no problems. Now I am finally finding some time to make a DVD, and I'm running into a huge problem. Any time I'm trying to edit video in either VideoWave or MyDVD, my computer will suddenly just go black and restart itself, with no warning. I don't have to be doing anything specific to cause this to happen... but I usually can't use the program for more than just a few minutes before my computer shuts down. Let me know if you need more info to help, but I surely do need help. I am very frustrated and almost wish I could just throw this software out the window -- I can use my basic Windows MovieMaker with less trouble than this! Argh!
I bought my MediaCreator version 9 nearly a year ago and have used many aspects of the software with no problems. Now I am finally finding some time to make a DVD, and I'm running into a huge problem. Any time I'm trying to edit video in either VideoWave or MyDVD, my computer will suddenly just go black and restart itself, with no warning. I don't have to be doing anything specific to cause this to happen... but I usually can't use the program for more than just a few minutes before my computer shuts down. Let me know if you need more info to help, but I surely do need help. I am very frustrated and almost wish I could just throw this software out the window -- I can use my basic Windows MovieMaker with less trouble than this! Argh!
For a start it would help if you were to list your system specs, especially video card. It almost seems that your computer is shutting down because of overheating. Are there any messages at all?
Then some information about the video you are using would be helpful. Exactly at what point does it shut down?
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#3
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Posted 18 November 2007 - 02:23 PM
WOW, I THINK I'VE SOLVED THE PROBLEM! it's amazing how helpful your computer's "help and support" function can actually be! after much searching for information about my video driver, i found where to locate it and how to update it, and that seems to have solved the problem. so thanks for mentioning my video card... that's what got me to looking.
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