Problem in writing to the disc

#1 till

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Posted 20 November 2007 - 07:02 PM

A lady from my church is trying to back up a CD on her new Computer. It has Vista. She is using Roxio 9.

When she grabs the songs from the CD and tries to burn them from MP3 to a blank CD it says

"Problem in writing to the disc"

This also happens in Media Player. It is almost like the burner doesn't like the CD.

It cannot burn DVD's either.

It is all brand new.

My first thought is that there is a problem with Vista and Roxio 9.

Is there a patch that may fix this?

#2 Beerman

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Posted 20 November 2007 - 08:33 PM

QUOTE (till @ Nov 20 2007, 09:02 PM) <{POST_SNAPBACK}>

We'll need more detail. How is she copying the cd? If it's a commercial cd, it may have copy protection and not allow a cd to cd copy. The fact that it happens in Windows Media Player seems to confirm that may be the case as DRM in Vista is on steroids.
When you mention DVD's however, it sounds like it could be a problem with the burner of the media. So, first, make sure you have the latest firmware for the dvd burner, then try another brand of media and see what happens. But, please post back with more detail.

Paul
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#3 KarenP

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Posted 30 November 2007 - 01:42 PM

QUOTE (till @ Nov 20 2007, 07:02 PM) <{POST_SNAPBACK}>

im a newbie
but
was advised to uninstall drag to disc as it may have compatability issues
this may help
and use classic creator or another progam to burn

Karen
system specs vista and EMC9

#4 till

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Joined: 20-November 07

Posted 26 December 2007 - 08:06 PM

Ended up being a bad Dell CD/DVD Burner.

Thanks

#5 james_hardin

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Posted 27 December 2007 - 03:56 AM

QUOTE (till @ Dec 26 2007, 11:06 PM) <{POST_SNAPBACK}>

Ended up being a bad Dell CD/DVD Burner.

Thanks

Thanks for getting back to us on this! Glad you got it resolved.

Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X

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