12 replies to this topic

[charliez]

I purchased Toast 8 software for Tivo Transfers. I am seeing at least 2 users including me unable to enable Tivo Transfers for Mac. I am running a MacBook with Leopard with all the latest updates.

There was no indication that Toast and Tivo Transfers are incompatible with Leopard.

[cpmomcat]

Have you downloaded the update?  The update has fixed the problems that arose due to the Tivo upgrade and whatever issues came into play with Leopard.  I know, because I was using Toast to transfer shows from Tivo and convert them for iPod just fine until the Tivo upgrade.  Then when I upgraded my MacBook to Leopard, I couldn't get Toast to work.  I downloaded and installed the update which is geared to fix these issues and I have successfully transferred and converted shows from my Tivo again.

cp

I purchased Toast 8 software for Tivo Transfers. I am seeing at least 2 users including me unable to enable Tivo Transfers for Mac. I am running a MacBook with Leopard with all the latest updates.

There was no indication that Toast and Tivo Transfers are incompatible with Leopard.

[charliez]

Yup! I have downloaded the latest software from Tivo, Roxio, and Apple.

This really gives Mac just as bad a name as Windows. Easier? Simpler? Helloooo? It's horribly embarrassing.

Edited by charliez, 25 November 2007 - 07:41 PM.

[freshburn]

Works fine for me.

[charliez]

Sheeesh, it required me to rerun the setup assistant, and  reboot. Several times before the Extras Tivo Transfers menu item was found.

Why does it have to so complicated???

[Sluggo042-2]

I downloaded and installed the update which is geared to fix these issues and I have successfully transferred and converted shows from my Tivo again.

CP, are you not encountering the audio delay bug that many of us have been encountering when transferring material from our Tivos?  That's the one where the audio and video get significantly out of sync.  Have you burned anything to DVD, or are you just doing iPod transfers?  And do you ever transfer shows of an hour or more in length?  (Some folks seem to see the problem get worse on longer programs.)  Or maybe it is just tough to see the delay on an iPod compressed program?  I've never tried watching video on an iPod, but imagine that something is lost over a full sized screen.

Hope you don't mind the questions.  I'm just trying to get some sort of a handle on when this problem does and does not crop up.  Thanks!

Doug G.

[Kevin Cossaboon]

Works fine for me.

Are you not getting the audio sync issue?

[fatespawn]

Are you not getting the audio sync issue?

I'm not, but I'm running 8.0 and I'm not getting any audio sync issues....  My dual G5 (PowerPC) is on 10.4.11.

I have the .dmg 8.3 upgrade ready to install.... but I hesitate to even try it for fear of the audio sync issues I've read about on this forum (as well as tivocommunity)  

-fate

[karends]

I spent an hour online with a Roxio tech support guy yesterday. Here is the fix: Download the third-party freeware called Cocktail and run it to repair disk permissions and clear the cache. Also make sure you have the latest: Toast 8.0.3. Then reboot and try again.

[Sluggo042-2]

I spent an hour online with a Roxio tech support guy yesterday. Here is the fix: Download the third-party freeware called Cocktail and run it to repair disk permissions and clear the cache. Also make sure you have the latest: Toast 8.0.3. Then reboot and try again.

A couple of questions if I might:  

(1) Was the problem you were having that prompted you to call Roxio the audio sync problem?

(2)  Are you transferring Tivo files with the goal of making DVD copies, or are you using them for some other purpose (say, watching them on iPod, or on your computer with Quicktime)?

and

(3)  Presuming you had been suffering from the audio sync problem:  Since you've done these system maintenance tasks, how many programs have you transferred/tested for the audio sync problem? Because even my wonky setup occasionally gets one right - are you sure you didn't just get lucky with one file?

I ask all of these questions because this seems like just another one of Roxio's shotgun fixes that really doesn't address the root of the problem.  If they have determined that this is the 'golden' fix for the problem, why aren't they proclaiming it from the rooftops?  I am, as you might be able to tell, skeptical.

Still, I'm going to give this one a try.  Maybe pigs can fly!

Doug G.

Edited by Sluggo042-2, 05 December 2007 - 08:10 PM.

[Sluggo042-2]

Still, I'm going to give this one a try.  Maybe pigs can fly!

Well, if that fix was intended to address the audio sync problem, it didn't work any better than any of the last five suggestions Roxio made to "fix" it.  I encoded two hour-long programs, and both suffered from a significant loss of sync.

Roxio, do we even know what the cause of this problem is?  Is it, as FreshBurn suggests, purely a Tivo-side problem?  What the heck is going on?

[cnsayre]

I'm still on the previous Mac OS, 10.4.11, I think.  And the latest 8.0.3 update of Toast/Tivo Transfer program...

And I'm having a *nightmare* transferring most shows.  I need to fiddle some more with it, but I'm wondering... One is plugged into an ethernet cable, one has an SMC USB wireless dongle, and the third a Tivo branded adapter.  The one with the Tivo adapter seems to be working, the other two choke constantly on transfers, at least on Autotransfers.

I've deleted and resetup the autotransfers.  They still choke.  I've rebooted the tivo and computer numerous times.  They still choke.  I'm at my wits end here.

And.... AND... I have the "out of sync" issue with the few programs I've grabbed from the Tivo that will transfer programs...

I am not a happy camper right now.  And, as the "Mac Option" of TivoToGo, you'd think that Tivo and Roxio would be working together to fix things... AND SOON.

[Kevin Cossaboon]

Well, if that fix was intended to address the audio sync problem, it didn't work any better than any of the last five suggestions Roxio made to "fix" it.  I encoded two hour-long programs, and both suffered from a significant loss of sync.

Roxio, do we even know what the cause of this problem is?  Is it, as FreshBurn suggests, purely a Tivo-side problem?  What the heck is going on?

NOT TiVo Side. I get the same sync issues with NON-Tivo files. In the samples I ran, it seems to be the encoder  on Roxio. This is probably why they are looking at permissions and stuff.

If I take a file captured with MythTV, and use Toast to create a DVD, I get a Sync Issue.
If I take a file from TiVo transfered with a shareware Application, use Compressor and DVD Pro, no Sync issue.


Issues are with Roxio and their compressor.