13 replies to this topic

[Loneriver]

I just installed Roxio EMC 10 last night and am using it for the first time.  I have a .wmv Windows Media Video file I captured previously that is almost exactly 2GB in size.  I used MyDVD to add chapters to it and started to burn a double layer DVD (selected Fit to disk).  When I went to bed last night I left it in the encoding mode.  This morning I woke up to the following message:

Destination drive doesn't have enough space. Error while  Burning Image
80004003 Error while  Aborting

I put in a brand new empty DVD+R DL disk so I don't see how it would run out of space.  Is this referring to my computer?

My computer is:
Dell Dimension 4600
Pentium 4 CPU 2.80GHz
Windows XP, SP2
2.5GB RAM

My C drive (where EMC10 is installed) has 14.5GB free space on it.
My External drive (where both my .wmv video file and my .dmsd project are) has 195GB free space on it.

Any suggestions on how to fix this error?  Thanks in advance.

[james_hardin]

A DVD Movie is based on time and file size is meaningless…

How long is your movie?

[Loneriver]

A DVD Movie is based on time and file size is meaningless…

How long is your movie?

My movie is a video capture of an analog 8mm tape and is 2h 3m long.

[james_hardin]

My movie is a video capture of an analog 8mm tape and is 2h 3m long.

That is the key!

Fit to Disc will only work if the production is 2 hours or less…

Actually a 4.7gb DVD will only hold 1 hour of a DVD Movie at best quality. For every minute more than that you try to pack on a disc, video quality is reduced.

If you have some RW discs there are a few ways to go… (RW's are great to experiment with)

You can split your project and burn 2 discs.

Or you could try setting it for Best Quality and burning to File (iso). Then use Copy and Convert to burn that ISO file to disc. – it has a better compression engine.

Another alternative is in MyDVD use the ELP quality setting.

Edited by james_hardin, 11 December 2007 - 03:48 AM.

[sknis]

I just installed Roxio EMC 10 last night and am using it for the first time. I have a .wmv Windows Media Video file I captured previously that is almost exactly 2GB in size. I used MyDVD to add chapters to it and started to burn a double layer DVD (selected Fit to disk). When I went to bed last night I left it in the encoding mode. This morning I woke up to the following message:

Destination drive doesn't have enough space. Error while  Burning Image
80004003 Error while  Aborting

I put in a brand new empty DVD+R DL disk so I don't see how it would run out of space. Is this referring to my computer?

My computer is:
Dell Dimension 4600
Pentium 4 CPU 2.80GHz
Windows XP, SP2
2.5GB RAM

My C drive (where EMC10 is installed) has 14.5GB free space on it.
My External drive (where both my .wmv video file and my .dmsd project are) has 195GB free space on it.

Any suggestions on how to fix this error? Thanks in advance.

Did you remember to select the DL disc at the bottom of the My DVD page?   I thought it would do it automatically but perhaps it doesn't.  The next obvious question is does your burner have DL capabilities?

[Loneriver]

I got it to work late last night.  I did a few different things at the same time so I am not sure which actually was the real fix (though they all were good to do anyway):
1. I deleted a few apps I no longer needed from my c:
2. I updated the firmware on my Mad Dog DVD DL drive.  It was 2 revs old.
3. I updated the driver for my NVidia GeForce FX 5200 graphics card.
4. I chose the "delete all" button for internet explorer to delete temp files, bookies, history, etc.
5. I used Disk Cleanup to delete all of its recommended files (windows temp files, etc)
6. Since my computer is XP and it is the "family" computer, there are 5 separate users on it.  So I logged into XP as each separate user and did steps 4 and 5 for each user.
7. Finally, I ran Disk Defragmenter.

After all that my free space on C: increased from the original 14.5GB to 17.9GB.  Apparently one (or all) of those things was the key and the dvd dl burned correctly overnight.

As far as making the video less than 2 hours, I did not change that.  I will keep your suggestion in mind in the future.  I should not ever go more than a few minutes over 2 hours because I am only transferring 8mm video tapes.

Thank you all for your help.  I now need to watch it on an actual DVD player (not my computer) to see how it turned out.  Thanks again!

[myguggi]

I got it to work late last night. I did a few different things at the same time so I am not sure which actually was the real fix (though they all were good to do anyway):
1. I deleted a few apps I no longer needed from my c:
2. I updated the firmware on my Mad Dog DVD DL drive. It was 2 revs old.
3. I updated the driver for my NVidia GeForce FX 5200 graphics card.
4. I chose the "delete all" button for internet explorer to delete temp files, bookies, history, etc.
5. I used Disk Cleanup to delete all of its recommended files (windows temp files, etc)
6. Since my computer is XP and it is the "family" computer, there are 5 separate users on it. So I logged into XP as each separate user and did steps 4 and 5 for each user.
7. Finally, I ran Disk Defragmenter.

After all that my free space on C: increased from the original 14.5GB to 17.9GB. Apparently one (or all) of those things was the key and the dvd dl burned correctly overnight.

As far as making the video less than 2 hours, I did not change that. I will keep your suggestion in mind in the future. I should not ever go more than a few minutes over 2 hours because I am only transferring 8mm video tapes.

Thank you all for your help. I now need to watch it on an actual DVD player (not my computer) to see how it turned out. Thanks again!

Steps 4-7 should be done weekly if not daily especially if you have 5 users and only a small amount of free space on you main drive.  Video work rewuires lots of hard drive storage.

[jessi247]

I am getting the same error message "destination drive doesn't have enough space.  Error while burning image"  I'm using EMC10 in My DVD brand new DVD-r 4.7 gb.  Trying to burn only half of that.  My hard drive has 49 gb free.  Running windows vista 32 bit on a dell inspiron 9400.  I am getting driven mad with this.  On top of these errors I'm unable to copy any of the dvd or cds I create there is always some stupid error.  I've done what has been suggested on the forums.  I've run disk clean up, defragmentations as well as transferred most of my files onto disc to free up more space, I have uninstalled and reinstalled roxio.  If anyone can help it would be greatly appreciated.

[rag]

Hi,
I just got the same error with my new Roxio EMC 10:  "Destination drive doesn't have enough space"  80004003. After taking over an hour "encoding the movie" in preparation for burning it to DVD, it gave me that error. My movie is less than 50 minutes long, the blank DVD that I am using is a +R variety, and all my hard disks have at least 5 Gb of available space on them. Why would I be getting this error?
-RAG

[myguggi]

Hi,
I just got the same error with my new Roxio EMC 10: "Destination drive doesn't have enough space" 80004003. After taking over an hour "encoding the movie" in preparation for burning it to DVD, it gave me that error. My movie is less than 50 minutes long, the blank DVD that I am using is a +R variety, and all my hard disks have at least 5 Gb of available space on them. Why would I be getting this error?
-RAG

How much free space do you have on your hard drives? That error message could also refer to lack of space in a temp directory used when encoding. You could try to first burn to an image (iso) file and then use Copy & Convert to burn the iso file to a DVD.
BTW, to encode an hour of video can take up to 2 or more hours depending on your system.

[rag]

Thank you so much Walt for the very quick reply.

One problem I have with this Roxio software is that I don't have much control over the location (or at least the default location) of work files and temp files.

My C: hard drive has 5.57 Gb of free space on it.  

My D: hard drive has 12 Gb of free space on it but I don't think the Roxio software is writing anything to D:

My E: hard drive has 85 Gb of free space on it. This is where all my movie files are, and this is where I keep trying to point Roxio (for any and all purposes) whenever I get a chance.

I have two DVD+R drives. One is G: but I'm not using it (no disc in it) and one is H: which is the one I am using to produce DVDs.

As I said, I find myself constantly changing Roxio default file locations from locations such as "C:\Documents and Settings\username\My Documents\My Videos\" to my preferred location on the E: drive.  I reserve my C: drive for Windows only as much as possible. I never use the My Documents folder. My personal data is all on D: and my movies are on E:.

If I may inject a little bit of criticism here, I would like to note that the error message ("Destination drive doesn't have enough space" 80004003) itself is extremely unhelpful. Any programmer with at least 1 year of coding experience would take the time to craft a more useful error message that:

1- Specifies what "destination drive" means (temp folder, intermediate ISO image location, final destination DVD disc, etc);

2- Specifies the drive letter of the "destination drive" in question, as well as the full path of the folder location to which it needs to write;

3- Gives the user the option to save the current state to an ISO file. After having waited 1+ hour for the program to encode the movie and encode the menus, the last thing a user wants is to get an error message that essentially says "You'll have to restart from square 1". Since the encoding phase seems to be done, why not giving me the option to save that "encoded" state to a file location of my choice so that I can fix the problem and later come back to the point where we left off?

I am hoping that you will forward these suggestions to your R&D team. The suite is in version 10. It's no baby anymore. Such unhelpful error messages should not be permitted at this stage.

This said, I just finished re-"burning" my movie+menu but this time to an ISO file rather than to a DVD disc. I'll worry about the actual DVD burning later on, when I can figure out which one of my many drives I need to clean up for Roxio to enjoy the additional free elbow space. For this, I need your help.

Cheers,

-RAG

[myguggi]

Thank you so much Walt for the very quick reply.

One problem I have with this Roxio software is that I don't have much control over the location (or at least the default location) of work files and temp files.

My C: hard drive has 5.57 Gb of free space on it.

My D: hard drive has 12 Gb of free space on it but I don't think the Roxio software is writing anything to D:

My E: hard drive has 85 Gb of free space on it. This is where all my movie files are, and this is where I keep trying to point Roxio (for any and all purposes) whenever I get a chance.

I have two DVD+R drives. One is G: but I'm not using it (no disc in it) and one is H: which is the one I am using to produce DVDs.

As I said, I find myself constantly changing Roxio default file locations from locations such as "C:\Documents and Settings\username\My Documents\My Videos\" to my preferred location on the E: drive. I reserve my C: drive for Windows only as much as possible. I never use the My Documents folder. My personal data is all on D: and my movies are on E:.

If I may inject a little bit of criticism here, I would like to note that the error message ("Destination drive doesn't have enough space" 80004003) itself is extremely unhelpful. Any programmer with at least 1 year of coding experience would take the time to craft a more useful error message that:

1- Specifies what "destination drive" means (temp folder, intermediate ISO image location, final destination DVD disc, etc);

2- Specifies the drive letter of the "destination drive" in question, as well as the full path of the folder location to which it needs to write;

3- Gives the user the option to save the current state to an ISO file. After having waited 1+ hour for the program to encode the movie and encode the menus, the last thing a user wants is to get an error message that essentially says "You'll have to restart from square 1". Since the encoding phase seems to be done, why not giving me the option to save that "encoded" state to a file location of my choice so that I can fix the problem and later come back to the point where we left off?

I am hoping that you will forward these suggestions to your R&D team. The suite is in version 10. It's no baby anymore. Such unhelpful error messages should not be permitted at this stage.

This said, I just finished re-"burning" my movie+menu but this time to an ISO file rather than to a DVD disc. I'll worry about the actual DVD burning later on, when I can figure out which one of my many drives I need to clean up for Roxio to enjoy the additional free elbow space. For this, I need your help.

Cheers,

-RAG

You are not posting to any Roxio emplyees here (unless they have the Roxio logo beside their name). We are all users here just trying to help each other with problems. Programming suggestions should be send to Sonic/Roxio Customer Service.

Edited by myguggi, 16 February 2008 - 09:05 PM.

[rag]

You are not posting to any Roxio emplyees here (unless they have the Roxio logo beside their name). We are all users here just trying to help each other with problems. Programming suggestions should be send to Sonic/Roxio Customer Service.

Oops! Thanks for the notice. I think it'll be useful for me to actually contact customer service directly with these suggestions.
-RAG

[CJN1962]

Hello:

I had a similar problem.  I attempted to burn a movie that is just less than 2 hours long to DL media.  Using the "fit to disc" option, the settings at the bottom of the screen indicated that there was room left on the disc at "HQ" quality.  However, once the transcoding was complete, I received the "80004003" error.  The screen shot is here:

http://www.flickr.com/photos/23016172@N05/2277869231/

Also, would someone please explain what the difference is between creating a disc image and creating project folders?  I assume both can be used to burn the same movie at another time?

Thanks for any help,

Chris