I need tech support for my Easy Media creator 9 (it won't run at all). But when I go to the website & click Contact Technical Support, I'm taken here:
http://selfserve.roxio.com/Login.aspx
where I'm asked to log in. The site won't accept my login & password, no matter what I do.
Yes, I have done the usual "i forgot my password" thing. I reset it. I re-logged in at the main screen, and logged in here. But i cannot login at the tech support screen.
is the site down? What's going on?
1
Tech suport on website does not work
Started by
BillR
, Dec 13 2007 11:19 AM
2 replies to this topic
#2
gi7omy
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Posted 13 December 2007 - 11:26 AM
I just checked it and it does work, but it seems to be badly lagged (took over 30 seconds to open)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
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1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
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22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
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ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#3
BillR
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- Members
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- 4 posts
Newbie
Posted 13 December 2007 - 11:55 AM
Indeed, the customer service rep had to reset my password, then it worked for me. Thanks!
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