[unclejab]

Just installed the 8.05 update, but when I check About>Help the old version is still listed (Build 800B85C...NOT Build 805B30B).

Any ideas?

[slip_1]

unclejab, on Jan 6 2006, 11:56 AM, said:

Just installed the 8.05 update, but when I check About>Help the old version is still listed (Build 800B85C...NOT Build 805B30B).

Any ideas?

No ideas from me, but I have the same problem. I actually had no problems with EMC8 - I should never have installed te update. As a result, ISO files have associated with Disk Copier, the auto update manager keeps saying that I have updates available because it sill thinks I have the old version, and Creator Classic is now crashing. Lovely!

[unclejab]

Yup, ran into similar problems after the install. Creator crashing, Label maker not retrieving tracks from the internet, update manager still thinking I have updates... Had to do a system restore to remove the probs. This is the second 8.05 update issued. After the problems with the first one, you'd think they would have figured it out. This one seems to be worse. Now we wait......

This post has been edited by unclejab: 06 January 2006 - 11:25 PM

[sknis]

unclejab, on Jan 6 2006, 01:56 PM, said:

Just installed the 8.05 update, but when I check About>Help the old version is still listed (Build 800B85C...NOT Build 805B30B).

Any ideas?

Get the build number from one of the programs (open VideoWave) and do the help/about from there.

Are you having problems that the others are listing?

[sknis]

unclejab, on Jan 7 2006, 01:25 AM, said:

Yup, ran into similar problems after the install. Creator crashing, Label maker not retrieving tracks from the internet, update manager still thinking I have updates... Had to do a system restore to remove the probs. This is the second 8.05 update issued. After the problems with the first one, you'd think they would have figured it out. This one seems to be worse. Now we wait......

If memory serves, the first update was removed because users did not follow a correct installation procedure.

Just for discussion, once you download the file and before you installed it, did you disconnect from the internet, run your malware programs, defragged your discs, shut down and rebooted, shut down all your programs other than what Windows needs to have running and only then install the update? Sounds like a lot but it really saves time in the long run. I recently tried an update to another program without doing the steps and I had conflicts. I removed the update, did all of the above and the update installed properly.

[slip_1]

sknis, on Jan 7 2006, 05:03 AM, said:

Get the build number from one of the programs (open VideoWave) and do the help/about from there.

Are you having problems that the others are listing?

It's not really a matter of checking to see if the version incremented properly... the fact is the update manager doesn't think you have, and that's a problem. Your PC wouldn't be worth much if Windows update thought you had Windows XP SP2 when you still had SP1 would it?

sknis, on Jan 7 2006, 05:13 AM, said:

If memory serves, the first update was removed because users did not follow a correct installation procedure.

Just for discussion, once you download the file and before you installed it, did you disconnect from the internet, run your malware programs, defragged your discs, shut down and rebooted, shut down all your programs other than what Windows needs to have running and only then install the update? Sounds like a lot but it really saves time in the long run. I recently tried an update to another program without doing the steps and I had conflicts. I removed the update, did all of the above and the update installed properly.

Ummm... if you disconnect from the Internet while using the update manager to update your product, you get the error message "you must be connected to the Internet to finish the installation". If you're smart, and theck the CRC and file checksum on both the standalone update, and the update manager update file, you will see that they are both the same flawed file.

[jeanrosenfeld]

I generally find it more reliable to go to the updates page, manually download and save updates to hard drive, then update off line. Another advantage is that you then have the update to hand should you need to reinstall. I do this for all apps that give that option.

[unclejab]

I tried updating both ways...updated online as well as downloaded the update and tried it manually. Had same problems.

[ektorbarajas@gmail.com]

I'm another one with the same problems. I applied the update 805B30B but my EMC 8 Still says it is 800B85C.

I hope that someone at roxio give us a workout.

[glassdub63]

ektorbarajas@gmail.com, on Jan 9 2006, 02:39 PM, said:

I'm another one with the same problems. I applied the update 805B30B but my EMC 8 Still says it is 800B85C.

I hope that someone at roxio give us a workout.

Ditto
any answers on this??? or at least a way to disable the Sonic Update Manager so it doesn't nag on startup?

Thanks

[andyv13621x]

ektorbarajas@gmail.com, on Jan 9 2006, 02:39 PM, said:

I'm another one with the same problems. I applied the update 805B30B but my EMC 8 Still says it is 800B85C.

I hope that someone at roxio give us a workout.

Any ideas about this? I have the same problem. I check files and its size after update - files new, dated 21.10.2005 (old files dated september 2005) but version in Help About - 800B85C
Roxio support team - where are you? ) Please explane this....

[bunnito]

Alright, so what do we do about this?

Yo Roxio dudes, ANY IDEAS?

[lou2247]

sknis, on Jan 7 2006, 05:13 AM, said:

If memory serves, the first update was removed because users did not follow a correct installation procedure.

Just for discussion, once you download the file and before you installed it, did you disconnect from the internet, run your malware programs, defragged your discs, shut down and rebooted, shut down all your programs other than what Windows needs to have running and only then install the update? Sounds like a lot but it really saves time in the long run. I recently tried an update to another program without doing the steps and I had conflicts. I removed the update, did all of the above and the update installed properly.

I realize you're trying to help and it is appreciated, but MERCY shouldn't a $100 piece of software be user friendly? Know what I mean Vern? Why don't the ROXIO programers get their act together and come up with a working program before they release it? If they're going to sell us the BETA version, then they need to place a skull and cross bones on it and pay us to run it or try and run it on our PCs. Again, I know you're not the enemy...you're just trying to help...but does anyone else think ROXIO needs to get its act together?

lu

[The Highlander]

bunnito said: Yo Roxio dudes, ANY IDEAS?


Hi Guys, please take note of this....
As stated in many posts here thought he board, this is a Roxio sponsored site , there are NO full time Roxio staff on here, any staff that may show there heads, do minimally over the few odd days if you are lucky, as to the question "do they see these comments?" the real answer is pobably NO.....

Everyone on this board are users just like you.....
some have been here helping there fellow man (they call them Guru's)

The only real way to get these comments to the right place is to post them via Job tickets or emails direct to Roxio ( Go to the contacts to your left in the menu)

Lou2247 Said: but does anyone else think ROXIO needs to get its act together?
Most likely, at least get a roll up service pack....

But i supose that main point here is, dont bother fragging Roxio here as Non of us work for them , and most of us have seen 100's of threats, bad comments, complaints...ect here and it realy gets a bit thin...
Dont take me wrong , i realy do understand why you have this anger , but placing it here is realy silly (reasion stated above)......

But in a genuine comment,,, i do wish you luck with the product , and all i can say is, if you want to move forward with it , place your issue here in the boads, and at least let a few people here try to help....

Have fun......

[glassdub63]

rydall2000, on Jan 25 2006, 01:03 AM, said:

But i supose that main point here is, dont bother fragging Roxio here as Non of us work for them , and most of us have seen 100's of threats, bad comments, complaints...ect here and it realy gets a bit thin...
Dont take me wrong , i realy do understand why you have this anger , but placing it here is realy silly (reasion stated above)......

But in a genuine comment,,, i do wish you luck with the product , and all i can say is, if you want to move forward with it , place your issue here in the boads, and at least let a few people here try to help....

Have fun......

So what is the 'main point' of this board other than problem solving??? Inane chat? Isn’t that what AIM is for???

[The Highlander]

glassdub63, on Feb 21 2006, 02:01 PM, said:

So what is the 'main point' of this board other than problem solving??? Inane chat? Isn’t that what AIM is for???

No the main point of this board is ... is to cater to silly replies like yours... not to help people...
why would we do that... silly thought

[grandpabruce]

glassdub63, on Feb 20 2006, 07:01 PM, said:

So what is the 'main point' of this board other than problem solving??? Inane chat? Isn’t that what AIM is for???

You're a bit of an arrogant jerk, aren't you? Folks here are users, but not like you. We try to help others, if we can. Sometimes a poster doesn't deserve the time of day, which I see in this case.