1 reply to this topic

[AtMyLimit]

I followed instructions to wipe drive of all burner programs (old Roxio and Sonic), and did a "Clean" install as per instructions.

I then installed a patch, as advised.   That solved my initial series of error messages ("buffer overrun").  

Now, I'm still episodically getting other errors when first boot up the computer.  (Doesn't happen every time).

"Runtime Error.  R6025 - pure virtual functional call".

I ran 'msconfig' and all of the required items (as advised on RoxAnne), are already correctly check-marked.

Now what?

Yours truly,

A customer about to look elsewhere.

[grandpabruce]

I followed instructions to wipe drive of all burner programs (old Roxio and Sonic), and did a "Clean" install as per instructions.

I then installed a patch, as advised.   That solved my initial series of error messages ("buffer overrun").  

Now, I'm still episodically getting other errors when first boot up the computer.  (Doesn't happen every time).

"Runtime Error.  R6025 - pure virtual functional call".

I ran 'msconfig' and all of the required items (as advised on RoxAnne), are already correctly check-marked.

Now what?

Yours truly,

A customer about to look elsewhere.

You are posting to a users forum, not Roxio.

You could try going to msconfig, and unchecking all Roxio items in the Startup tab, then reboot.