15 replies to this topic

[Techrookie]

When I try to burn a small video file in an SVCD format either in Videowave or DVD Express the pc (Dell Inspiron) just hangs forever; I cannot even end the process via the task manager or even by turning off the machine. The only solution is to remove the battery and then start over. I was able to burn the file in VCD format but the quality is not that great. I have burned a number of DVD's without any problems. Has anyone experienced a similar problem and is there a solution? I am running Vista.
Thanks for any assistance.

[grandpabruce]

When I try to burn a small video file in an SVCD format either in Videowave or DVD Express the pc (Dell Inspiron) just hangs forever; I cannot even end the process via the task manager or even by turning off the machine. The only solution is to remove the battery and then start over. I was able to burn the file in VCD format but the quality is not that great. I have burned a number of DVD's without any problems. Has anyone experienced a similar problem and is there a solution? I am running Vista.
Thanks for any assistance.

Huh??  You can't be serious.  You shut off your computer, and it is still hanging?  What battery are you pulling out?

Edit:  ahhhh, you're running a laptop?

Edited by grandpabruce, 18 December 2007 - 07:31 PM.

[james_hardin]

Remove the Battery!!! Try pushing and holding the power button down until it shuts down…

Are you running the 9.1 Vista update version?

[Techrookie]

Remove the Battery!!! Try pushing and holding the power button down until it shuts down…

Are you running the 9.1 Vista update version?

Remove the Battery!!! Try pushing and holding the power button down until it shuts down…

Are you running the 9.1 Vista update version?

I am running Windows Vista Home Premium on a Dell Inspiron E1505 laptop.

[Techrookie]

Remove the Battery!!! Try pushing and holding the power button down until it shuts down…

Are you running the 9.1 Vista update version?

I tried to burn the project to a DVD and got the same result; the program freezes and after a while the "program not responding" box pops up. After I close the program I see the .exe file in the "processes" tab of the Task Manager but I cannot end the process there either. I cannot do a "restart" so I must shut down the machine. I get the same result if I try to do this directly from MYDVD.
I had previously burned photo slideshows to DVD's so I am a litlle baffled as to what the problem is.  Any assistance would be greatly appreciated.
Thanks.

[myguggi]

I tried to burn the project to a DVD and got the same result; the program freezes and after a while the "program not responding" box pops up. After I close the program I see the .exe file in the "processes" tab of the Task Manager but I cannot end the process there either. I cannot do a "restart" so I must shut down the machine. I get the same result if I try to do this directly from MYDVD.
I had previously burned photo slideshows to DVD's so I am a litlle baffled as to what the problem is.  Any assistance would be greatly appreciated.
Thanks.

How about listing your computer specs, especially video card (which is propably on-board video)

[Techrookie]

How about listing your computer specs, especially video card (which is propably on-board video)

OK here goes:
Dell Inspiron E1505
Windows Vista Home Premium
1.6 GHz processor
2MB Ram
80 GB hard drive
On-board video

The project I am trying to burn has 2 photos & 2 video clips; I created a test project with just 1 of the video clips and was able to burn that one without changing the menu so some small progress although I am not sure what that tells me.

Thanks for the help.

[grandpabruce]

OK here goes:
Dell Inspiron E1505
Windows Vista Home Premium
1.6 GHz processor
2MB Ram
80 GB hard drive
On-board video

The project I am trying to burn has 2 photos & 2 video clips; I created a test project with just 1 of the video clips and was able to burn that one without changing the menu so some small progress although I am not sure what that tells me.

Thanks for the help.

It's telling you that the video chip, on the laptop, is not up to snuff for video work.  In MyDVD, click on Tools. then on Options, and make sure that Software rendering is selected.  I would think that it is already, but check to see.

[Techrookie]

It's telling you that the video chip, on the laptop, is not up to snuff for video work.  In MyDVD, click on Tools. then on Options, and make sure that Software rendering is selected.  I would think that it is already, but check to see.

The rendering was set to "hardware" and after I changed it I was able to burn the DVD. I also ran the graphics test in the same section but I am not sure what it's telling me. It goes by fast and there is no "result" that I can see anywhere.

Thanks a lot for the help. Maybe I should spend some more time studying the help topics!!!

[james_hardin]

The Results are where it sets the rendering… Sounds like it stayed on Software.

[grandpabruce]

The rendering was set to "hardware" and after I changed it I was able to burn the DVD. I also ran the graphics test in the same section but I am not sure what it's telling me. It goes by fast and there is no "result" that I can see anywhere.

Thanks a lot for the help. Maybe I should spend some more time studying the help topics!!!

You're welcome.

[Techrookie]

The Results are where it sets the rendering… Sounds like it stayed on Software.

Ok but after it runs it sets the rendeting to "hardware" so why wouldn't it work when I try to burn in that setting?
Thanks.

[myguggi]

Ok but after it runs it sets the rendeting to "hardware" so why wouldn't it work when I try to burn in that setting?
Thanks.

I would not rely too much on that test. Many of us have found that the software setting gives better results even though we may lose some of the effects and transitions (especially the 3D related ones).

[grandpabruce]

Ok but after it runs it sets the rendeting to "hardware" so why wouldn't it work when I try to burn in that setting?
Thanks.

Hardware rendering works with my NVidia video card, but the outcome is crap, so I switched to Software rendering, and the final product is great.

I used to think that it was an NVidia driver problem, but I am more inclined to believe that Hardware rendering should be excluded, in the next version of Roxio, because it just plain doesn't work.

[james_hardin]

Ok but after it runs it sets the rendeting to "hardware" so why wouldn't it work when I try to burn in that setting?
Thanks.

So your first statement "…and there is no "result" that I can see anywhere.", was not true!

You did see a change but failed to pass that information along…

[Techrookie]

So your first statement "…and there is no "result" that I can see anywhere.", was not true!

You did see a change but failed to pass that information along…

I was expecting some kind of message to be displayed.
Thanks to all for your help.