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Write disc image. Disc write failure.

#1 User is offline   zfigas 

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Posted 20 December 2007 - 08:48 AM

Hi,

I use Roxio DVDiT Pro HD v. 6.3.
I want Write Disc Image (22 GB film) and my Roxio:
- Transcoding Video, Importing Video, correct,
- Transcoding Audio, Importing Audio, correct
and stops during Write to .iso file.

I receive information that:
"The disc burning process was interrupted, either because of
an error or because it was cancelled.
To avoid losing ...."


If I try same operation only with short clip (4 GB) everything is OK.
Can you anyone suggest anything?

My computer: HP XW 8400, 4 GB RAM, 2x400 GB RAID, 2x500 GB RAID, 1x1 TB SATA.

Zb.
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#2 User is offline   SS Scott 

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Posted 20 December 2007 - 01:15 PM

what kind of video are you feeding the application? from where? what build are you using (about screen)
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#3 User is offline   zfigas 

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Posted 20 December 2007 - 01:36 PM

QUOTE (SS Scott @ Dec 20 2007, 01:15 PM) <{POST_SNAPBACK}>
what kind of video are you feeding the application? from where? what build are you using (about screen)

Hi,
Thanks for your interest.
My project is HD and I imported it from Avid Liquid 7.2 - I tried exported as MPEG2 and also by Fuse.
And effect is always same.
Is interesting that I tried coded my film in Sorensen 4.5.7, also. And effect is also same.
On the beggining of writing into .iso file my Roxio stop working.
Zb.
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#4 User is offline   avmaniac 

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Posted 10 January 2008 - 11:34 AM

QUOTE (zfigas @ Dec 20 2007, 01:36 PM) <{POST_SNAPBACK}>
Hi,
Thanks for your interest.
My project is HD and I imported it from Avid Liquid 7.2 - I tried exported as MPEG2 and also by Fuse.
And effect is always same.
Is interesting that I tried coded my film in Sorensen 4.5.7, also. And effect is also same.
On the beggining of writing into .iso file my Roxio stop working.
Zb.


sorry, I try again and again, to get a quick answer....

My PRO HD doen´t do anything after rendering this and that: no BURN, no IMAGE, no MASTER... nothing at all....
Just bought it and I am very unhappy, because my work cannot wait....

Has this to do with the 4GB-thing ? (All my drives > total more than 4 TB > are NTFS....)

Urgent help needed !!

avmaniac
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#5 User is offline   Neil C 

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Posted 11 January 2008 - 11:08 AM

Had the same problems. I uninstalled all programs tht were not absolutely necessary and it worked.Printer software, Nero burning software all interfere with Roxio. Uninstall and it worked for me.Its a pain, but after weeks, no months of dismay, only uninstalling everything but DVDit ProHD did I have any success.Strange, but true...Good luck
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#6 User is offline   SS Scott 

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Posted 11 January 2008 - 01:02 PM

hmm, can't do a private message right now. if you will provide me with your email address (cloaked so you don't get spam) I will be happy to take care of your 4GB issue.
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#7 User is offline   Larry 

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Posted 11 January 2008 - 01:11 PM

QUOTE (SS Scott @ Jan 11 2008, 03:02 PM) <{POST_SNAPBACK}>
hmm, can't do a private message right now. if you will provide me with your email address (cloaked so you don't get spam) I will be happy to take care of your 4GB issue.
Scott, you should be able to send a message. With the new boards, you click on the users name in the post and pick Send Message from the drop down menu. I guess that's supposed to replace the old "PM" buton. Here's a screen shot of what it should look like.

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Larry
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#8 User is offline   planetweckesser 

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Posted 21 January 2008 - 01:44 PM

QUOTE (Neil C @ Jan 11 2008, 11:08 AM) <{POST_SNAPBACK}>
Had the same problems. I uninstalled all programs tht were not absolutely necessary and it worked.Printer software, Nero burning software all interfere with Roxio. Uninstall and it worked for me.Its a pain, but after weeks, no months of dismay, only uninstalling everything but DVDit ProHD did I have any success.Strange, but true...Good luck



I don't know if this is any help but I recently completed 14 blu-ray disc projects - all discs had 2-4 titles with motion menus and animated chapter thumbnails and I made it a practice to write to Volume (the discs were between 17-22 GB)- had virtually no errors until disc 8 or so and started getting the "disc burning process interrupted..." message - I tried a second time and it went through - got the same error message on the next project - checked my video drives (have 2 - 3TB drives - RAID 0 - and they were 80 % full and many of the .m2v files were fragmented so I deleted a lot of old files to where the drives were 30-40% full and had no more error messages (except on the last disc) - I checked the video files on the last project after 3 aborted attempts to burn to volume and found a motion menu background ( 120 MB) had 392 fragments - copied the file onto the second video drive (checked - no fragmention) and placed it into my project and wrote to volume with no problems.

I am wondering if some of the problems that people have been having with this particular error message are related to slow drives (> 80 % full) or fragmented files - I have noticed that the error message usually comes at the sequence in the writing process where it states "adding assets to DB".
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#9 User is offline   SS Scott 

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Posted 21 January 2008 - 08:47 PM

give that man a prize. That is an error that is just really tough for us to find in testing. We're constantly re-imaging machines with the latest builds and likely never getting to the point where a motion menu is split into 320 fragments. We'll make sure to check out that scenario and see what havoc it wreaks.
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#10 User is offline   shueardm 

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Posted 21 January 2008 - 10:44 PM

This is great, it shows how important having a strong performing workstation is when editing or authoring in HD.
Similar can be said for ECC RAM, reliable mobo chipsets & good power supplies.
It's not really fair that software companies have to deal with so many problems because their users are using cheap components or don't keep a healthy Windows system in order.
This is why Mac's have a better reputation in post production using Mac Pro's, there are no "do it yourself" untested, incompatible, configurations like cheap PC makers. AT least planetweckesser is a smart man capable of trouble shooting, too many just spit the dummy and blame the software vendor.
Love me or hate me, that's my opinion.
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