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Restart / Turn Off Freeze after Roxio Session


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#1 Jolleymon

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Posted 24 December 2007 - 07:54 AM

After having this program installed for over a year I finally dusted it off and undertook to import 10 years worth of home movies. I should say that I was fairly well adept with my previous version of Roxio, (I believe it was version 6) but had not used this version at all. After a bit of refreshing, I managed to get all of my DV Tapes imported, and began to tinker around with VideoWave and My DVD. From glancing at the posts here I see that my experience with both those programs freezing up is the norm. However I havent been able to find any reports of what happened next. Since I began playing with this program I can no longer restart or turn off my computer. Windows shuts down as normal but the system power never shuts down. I must force a hard reboot or shut down by button pushing. I noticed this the next morning after my first session on EMC 8 that while I knew I had turned off the system the night before, all the lights and power were still on. The monitor shuts down but the system just keeps running, hard drive light blinking at 1 second interval. I know this could be alot of things besides ECM 8, but I have had the system together for 2 years and have not had this issue until now so I feel pretty confident that it has something to do with ECM 8. Hopefully this is a known issue and my Search-Fu is weak. I'll give a run down of the details:

I do not have IE7
I do not have WMP 11
My version has been updated to 8.05
I have tried to restart around 20 times, does it everytime now.

Asus A8N32-SLI Deluxe board
AMD Dual Core X2 4400+
2 - EVGA 6800 Vid Cards (SLI) Drivers up to date
2 - 75GB WD 10K SATA Raptors (RAID 0)
250GB WD SATA (My Documents, etc drive)
2 GB RAM
Plextor PX-TV402U Video Convertor

Thanks in advance for any help you guys may have.

#2 james_hardin

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Posted 24 December 2007 - 01:17 PM

I don't see anyway the program could touch the power…

But go through the Clean Install procedures - Here.
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
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#3 sknis

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Posted 24 December 2007 - 01:43 PM

QUOTE (Jolleymon @ Dec 24 2007, 09:54 AM) <{POST_SNAPBACK}>
After having this program installed for over a year I finally dusted it off and undertook to import 10 years worth of home movies. I should say that I was fairly well adept with my previous version of Roxio, (I believe it was version 6) but had not used this version at all. After a bit of refreshing, I managed to get all of my DV Tapes imported, and began to tinker around with VideoWave and My DVD. From glancing at the posts here I see that my experience with both those programs freezing up is the norm. However I havent been able to find any reports of what happened next. Since I began playing with this program I can no longer restart or turn off my computer. Windows shuts down as normal but the system power never shuts down. I must force a hard reboot or shut down by button pushing. I noticed this the next morning after my first session on EMC 8 that while I knew I had turned off the system the night before, all the lights and power were still on. The monitor shuts down but the system just keeps running, hard drive light blinking at 1 second interval. I know this could be alot of things besides ECM 8, but I have had the system together for 2 years and have not had this issue until now so I feel pretty confident that it has something to do with ECM 8. Hopefully this is a known issue and my Search-Fu is weak. I'll give a run down of the details:

I do not have IE7
I do not have WMP 11
My version has been updated to 8.05
I have tried to restart around 20 times, does it everytime now.

Asus A8N32-SLI Deluxe board
AMD Dual Core X2 4400+
2 - EVGA 6800 Vid Cards (SLI) Drivers up to date
2 - 75GB WD 10K SATA Raptors (RAID 0)
250GB WD SATA (My Documents, etc drive)
2 GB RAM
Plextor PX-TV402U Video Convertor

Thanks in advance for any help you guys may have.


Try unplugging that video converter and then shutting down.  I know that some USB devices with poor drivers sometimes caused this with early versions of XP.  From personal experience.

Are you running XP Service Pack 2 or other?
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#4 gi7omy

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Posted 24 December 2007 - 01:57 PM

As well as Steve's suggestion - boot into BIOS and make sure that WOL (Wake ON LAN) is disabled - that can cause the computer to boot up if there's a burst of static on the network connection
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#5 Jolleymon

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Posted 24 December 2007 - 09:50 PM

I dont think its effecting power per se, so much as something is keeping the system from cycling down completely.

I forgot to mention my version of XP sorry about that, it is SP2. Also I completely disconnected the converter early on, that had no effect on the problem. I was pretty sure I disabled the WOL, (my board has issues with that anyway) but I double checked it just to be sure and it is disabled.

The thing that has me fairly sure it is ECM8 is that this system has been rock solid for the almost 2 years since I built it, and I have not changed nor added anything in the last 4 days at all. The only thing I have done on it besides use ECM8 in the last 4 days is web browse, but now I have this issue.

Since I posted I tried to open MyDVD and got a new error, something about a "certificate was corrupt or missing and to please re-install" I was hoping someone would link me a clean re-install guide, and you did. I will try that and post back. Thanks for the replies guys! (especially on the holidays) smile.gif

#6 Jolleymon

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Posted 26 December 2007 - 03:52 PM

The clean install seems to have done the trick. Thanks for the help!




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