7 replies to this topic

[JLE]

I hope someone can help.  I have been trying to make a DVD using a video project with multiple chapters.  In the past, I have had no problem doing this.  Now, all of a sudden, MyDVD 9 just crashes when I'm in the middle of doing things.  It has happened as I try to jump from chapter menu to chapter menu to choose thumbnails or edit chapter titles, and it happens every time I try to burn.  My system configuration is unchanged since the last time I used MyDVD 9 with the exception of any patches Microsoft may have pushed down.  I'm running Windows XP Home Edition, Service Pack 2 with IE 7.  I have a 3G Pentium IV processor with HyperThread and 1G of RAM.  I have tried a clean uninstall and reinstall with no success.

Edited by JLE, 27 December 2007 - 11:56 AM.

[Beerman]

Does it crash only with the same file or have you tried other, different files and the same thing happens?  Maybe an effect or transition is causing the problem.  Are you getting any error messages?

[JLE]

Good question.  I took the original production file and split it into multiple pieces to see if there was a certain point in the production where things went wrong.  It crashes on the smaller production files as well.  I know this isn't the same as a completely new file, but I haven't had a chance to make something completely new and test it out.  As for transitions, I'm not using anything I haven't used before.  Basic dissolves from scene to scene is all I am using.  On the error, I get that cryptic message from Windows that the program is not responding, do I want to send information to Microsoft?  I don't get any EMC-generated error messages.

[Beerman]

Make sure you have the latest drivers for your video as well as DirectX.  Then, in MyDVD, go to Tools/Options and change the render to software if it's set to hardware (or vice versa).

[JLE]

No luck.  It has something to do with when I take my production and set chapters so that I can have submenus on the DVD.  If I just add the production to a DVD project and don't detect chapters, everything works just fine.  I auto-detected chapters by telling MyDVD to assign a chapter at every new panel.  I put title panels before each section of my video so that I can easily jump to exactly what I want to see later on.  I've done it the same way many times in the past, so I just can't figure out what's happening here.  The chapter detection works fine.  The crashes occur when I try to navigate through those chapters or just burn the DVD.  I may just have to go back to the drawing board and create a new production from the original .avi file I captured from my DV camera.

[Beerman]

No luck.  It has something to do with when I take my production and set chapters so that I can have submenus on the DVD.  If I just add the production to a DVD project and don't detect chapters, everything works just fine.  I auto-detected chapters by telling MyDVD to assign a chapter at every new panel.  I put title panels before each section of my video so that I can easily jump to exactly what I want to see later on.  I've done it the same way many times in the past, so I just can't figure out what's happening here.  The chapter detection works fine.  The crashes occur when I try to navigate through those chapters or just burn the DVD.  I may just have to go back to the drawing board and create a new production from the original .avi file I captured from my DV camera.

Sorry I've not been any help but please keep trying.  Never hurts to defrag your drive regularly when doing video work.  While it's not likely to help in your case, a fine tune hard drive can make a difference.

Edited by Beerman, 28 December 2007 - 04:12 PM.

[myguggi]

No luck.  It has something to do with when I take my production and set chapters so that I can have submenus on the DVD.  If I just add the production to a DVD project and don't detect chapters, everything works just fine.  I auto-detected chapters by telling MyDVD to assign a chapter at every new panel.  I put title panels before each section of my video so that I can easily jump to exactly what I want to see later on.  I've done it the same way many times in the past, so I just can't figure out what's happening here.  The chapter detection works fine.  The crashes occur when I try to navigate through those chapters or just burn the DVD.  I may just have to go back to the drawing board and create a new production from the original .avi file I captured from my DV camera.

If I understand correctly this is what you are doing:

You have a main menu page with at least one title. This title has several video segments which you want to appear as chapters on the sub-menu. Each segment is a panel and then you put a title panel before each segment panel. Is this correct? So effectively if you have 4 original panels (segments) you would now have 8 panels. You then auto-detect each panel as a chapter which means you should have 8 chapters. Is that what is happening? Would it not be better to manually set the chapter to only the title panels?

[JLE]

myguggi:  You are almost correct.  After I auto-detect the panels, I remove the chapter assignments at the start of each video segment, leaving just chapters for the start of each title panel.  I have found that this is quicker than manually locating each title panel and assigning a chapter.  I let the software do the work for me and then remove what I don't want.

beerman:  Thanks for all of your help!  Even if it didn't solve the original problem, you gave me some good tips to keep everything else running well.